Your role will support the department’s work providing housing assistance, homelessness support services, elevating youth perspectives, boosting the night economy, managing critical procurement & supply arrangements, public works building and design & industry regulatory reform.

You will join an organisation that is focussed on reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities & organisations through delivering real change and real outcomes through a genuine partnership approach, Closing the Gap and building our cultural capability.

We are committed to an organisational culture that promotes human rights where people feel safe, respected, valued & engaged. We encourage applicants from all gender identities, ethnicities, ages, languages, sexual orientations & people with disability to progress our diversity commitments.

Job details

Two current roles available:
• Chermside - x1 Permanent role.
• Fortitude Valley - x1 temporary role - 30 December 2026 with possible extension.

This process will also be used to fill other permanent and temporary vacancies in Chermside, Fortitude Valley and Buranda Housing Service Centres.

We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Team Leader stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

The skills you will need include being able to:
• Actively work to understand customers and stakeholders, encouraging a strong customer-focus and build understanding perspectives within the team.
• Have a balanced approach to managing conflicting demands and assist the team to adapt to a changing environment.
• Build networks with peers and work collaboratively with others.
• Demonstrate clear and concise written and verbal communication, modelling open communication by actively and attentively listening to others.
• Identify a broad range of development opportunities for team members and build a cohesive and supportive team environment.
• Apply sound business management skills in corporate governance areas, such as financial, contract and project management.

What you will be doing:
• Resource plan, resource management, application of financial and human resources delegations, workload management across teams to ensure appropriate and efficient service delivery, as well as monitoring, analysing and reporting on key erformance indicators.
• Demonstrate leadership as a member of the Housing Service Centre management team and contribute to the corporate governance of the Housing Service Centre.
• Develop relationships with stakeholders to improve services for customers within the Housing Service Centre catchment area.
• Ensure community and other housing providers allocate properties to customers on the social housing register.
• Manage substantial maintenance and upgrade programs and budgets, undertaking debt reviews, reviewing appeal decisions and ensuring the quality of Ministerial and high-level briefs and correspondence in response to complaints or complex issues.
• Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

How to apply:
Find out more about what we offer our employees and the recruitment and selection process, including pre-employment checks, in the Applicant Guide.

You can apply for this role by providing your current resume and a two-page cover letter outlining your skills and experience relevant to the role. List preferred locations.

Include clear examples in your cover letter that show your capabilities that make you best suited to the role.

Apply via the Smart jobs and careers website www.smartjobs.qld.gov.au .

Further information:
• Please indicate your preference of location across Chermside, Fortitude Valley and Buranda Housing Service Centres, as this process will be used to fill the current and future permanent and temporary vacancies in the Brisbane Region's centres listed above, over the next 12 months.
• Applications will remain current for a period of up to 12 months after the closing date of the vacancy and may be considered for other identical or similar vacancies which may be available.
• We strongly encourage applicants from all life experiences and backgrounds to apply. Please let the contact person know of any adjustments that will support you during the recruitment process, such as interpreting services, physical requirements, and/or assistive technologies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Two current roles available:
• Chermside - x1 Permanent role.
• Fortitude Valley - x1 temporary role - 30 December 2026 with possible extension.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 646KB)
  
  
  leadership-competencies-for-queensland-brochure (PDF, 254KB)
  
  
  686732 26 Role Description v1 (PDF, 243KB)