Are you passionate about tackling homelessness and creating opportunities for positive change? As a Pathways Officer with Housing Outreach Mobile Engagement, you’ll help coordinate immediate, multi-agency assistance for individuals and families in need.

Based in either Logan or the Gold Coast, you’ll use your skills to develop housing solutions, strengthen partnerships with stakeholders, and deliver responsive services to those experiencing or at risk of homelessness. Your work will directly improve lives, helping people find stability and security.

Job details

Do you want to make a real and lasting difference in people's lives? As a Pathways Officer within Housing Outreach Mobile Engagement (H.O.M.E), you'll play a vital role in addressing homelessness and housing challenges in the South/West Region. This position offers flexibility in office location, you can choose to be based in either Logan or the Gold Coast. This is an opportunity to deliver coordinated, timely, and meaningful support for individuals and families experiencing or at risk of homelessness.

In this role, you'll assess and respond to customer needs, providing immediate housing assistance, long-term housing solutions, and connections to essential services. By understanding the unique challenges our customers face, you'll ensure they can access the right support to achieve safety, stability, and independence.

You'll work closely with a network of government and non-government service providers, councils, and community housing organisations to strengthen local partnerships and improve service delivery. Through collaboration and innovation, you'll contribute to building pathways to secure housing and deliver outcomes that align with the department's commitment to improving lives and fostering sustainable communities.

Imagine yourself on the frontlines, helping to create comprehensive solutions for vulnerable Queenslanders, developing strong community relationships, and advising regional leaders on how to improve housing and homelessness strategies. Can you see yourself driving positive change at this critical level?

This role requires a capable, compassionate leader who is skilled at building meaningful relationships, navigating challenging situations with sensitivity and professionalism, and fostering partnerships that deliver results. If you're ready to step into a meaningful role where every decision, conversation, and solution could change someone's life, we want to hear from you.

Please note that you must hold a Class C driver's licence for this role, and some travel, including overnight trips, will be required.

If you're ready to make a genuine impact and partner with a dedicated team to reduce homelessness and build stronger communities, this is your chance. Please see the role description for more details and join us in creating brighter futures for Queenslanders!

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guideHPWNov2024 (PDF, 248KB)
  
  
  687934 26 Role Description (PDF, 242KB)