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Child Safety Support Officer
Child and Family; Region – Southwest; Service Delivery – Child and Family; Toowoomba
The Department of Families, Seniors, Disability Services and Child Safety is dedicated to creating a brighter future for Queensland’s most vulnerable. Join us as we support individuals and families from all walks of life and from all corners of the state, uplifting the lives of those who need it the most. Explore more about our department on our website.
As a Child Safety Support Officer, you deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Community Care |
| Classification | AO3 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/688158/26 |
| Closing date | 21-May-2026 |
| Job duration | 12 Months (with possibility of extension) |
| Contact person | Julia Solomon |
| Contact details | Phone: 4614 8906 Access the National Relay Service |
The work you'll do here has the power to positively impact lives. You'll be part of a team that values your contributions and supports your growth. We understand the importance of your role and see it as a privilege to work together towards a common goal.
As a Child Safety Support Officer, you will:
- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
- Participate effectively as a team member in a multidisciplinary team.
- Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
