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Project Support Officer


North Queensland Region; Program Delivery & Operations; Infrastructure Management and Delivery; Townsville

Step into an exciting role with Transport and Main Roads (TMR) as a Project Support Officer (AO3) in vibrant Townsville! In this flexible, fixed-term temporary role until 3 March 2027, you’ll provide high-level administrative support to ensure the successful delivery of projects, including the Queensland Transport and Roads Investment Program (QTRIP).

You'll shine as you provide top-notch administrative support, coordinate travel and fleet management, and contribute to continuous improvement initiatives. Every day will bring new challenges and opportunities to make a difference in the lives of Queenslanders. If you're organised, collaborative, and ready to thrive in a dynamic team, we want to hear from you!

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Administration
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/688180/26
Closing date 21-May-2026
Job duration 10 Months with possible extension
Contact person Kathleen Berlund
Contact details Phone: (07) 4421 8971
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About us
The North Queensland Region spans the Far North, North West, and Northern districts, with offices in Cairns, Cloncurry, and Townsville. Covering 589,240 km²(38.2% of Queensland), it stretches from Australia's northern tip to Camooweal (NT border) and south to Home Hill.

Home to over 546,000 people and 35 local governments, the region thrives on agriculture, tourism, fishing, mining, and retail. It manages 1,756 km of National Highways, 6,335 km of State-controlled roads, and 35,483 km of local government roads.

With its mix of coastal towns, rainforests, outback, and reef, North Queensland offers a truly unique lifestyle.

We offer diverse work experiences that allow you to unleash your potential with benefits such as:
* Flexible work arrangements to enable the best of our people
* A focus on learning and development opportunities to grow your career path
* Annual reimbursement of professional fees
* 5 weeks annual leave + 14% annual leave loading
* Locality allowance of up to $43.40 per fortnight
* Relocation assistance

In the role of Project Support Officer, you will utilise a broad range of computer software programs and information management systems and databases to provide high level support services to project managers and/or team members which enhance the timely and effective delivery of project/s, ensuring compliance with appropriate legislation, organisational policies and procedures.

Some of your responsibilities will include:
* Deliver administrative support to stakeholders, ensuring tasks are completed accurately, within established deadlines, and in alignment with agreed standards.
* Assist project managers with administrative tasks to facilitate the successful delivery of the Queensland Transport and Roads Investment Program (QTRIP), ensuring compliance with deadlines and legislative requirements.
* Perform fleet management responsibilities as directed, including coordinating with regional staff on vehicle replacements, organising external vehicle hire, and managing home garaging reports.
* Manage travel-related tasks, including handling enquiries, bookings, and associated arrangements through internal travel systems, while ensuring adherence to organisational policies and procedures.
* Provide comprehensive administrative support, including organising team meetings, preparing and distributing minutes, managing documents and reports, maintaining spreadsheets and registers, and delivering timely updates, information, and presentations as required.
* Utilise advanced computer software skills to provide high-level administrative support, including expert advice and assistance in preparing and formatting documents, spreadsheets, and presentations using Microsoft Office and other applications.

Mandatory qualifications and conditions
* A current Class ‘C' Drivers Licence
* Must be eligible to work in Australia.
* Due to this role having access to sensitive data, a criminal history check and serious disciplinary action declaration will be undertaken prior to appointment to the role.

Desirable qualifications and conditions
* Possession of relevant qualifications in Administration and/or Business.
* Demonstrated experience in a comparable administrative role.

Submit your application online via the Smart Jobs and Careers website at www.smartjobs.qld.gov.au.

For more information about the role, please contact Kathleen Berlund (07) 4421 8971.

Applications to remain current for 12 months

Job Ad Reference: QLD/688180/26

Closing Date: Thursday, 21 May 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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