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Field Officer


Central Queensland; Service Delivery; Delivery and Partnerships; Mackay

Are you passionate about helping Queenslander’s access training, jobs and new opportunities? We’re looking for a Field Officer to join our Mackay team and support the vocational education and training (VET) system.
In this role, you’ll give clear advice on apprenticeships, traineeships and other departmental programs we offer. You’ll work with employers, schools, training providers, industry and community groups, visiting sites, answering questions and providing support.
This is a chance to promote the benefits of training and employment, help people complete their studies, and support local businesses and communities. If you enjoy building relationships, solving problems and making a difference, we’d love to hear from you.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Community Engagement and Education
Classification AO4
Workplace Location Mackay region
Job ad reference QLD/688911/26
Closing date 28-May-2026
Job duration
Contact person Amanda Fox
Contact details Phone: 0436 628 992
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As a Field Officer, you will work with employers, schools, training providers and community organisations to promote workforce development initiatives across Queensland. You will provide advice on VET programs, apprenticeships and Mtraineeships, conduct site visits, interpret departmental policies, and deliver highquality client service to support stakeholders and strengthen training and employment outcomes.

In this role, you will help increase VET participation and completion rates, promote the benefits of training, and support local workforce development strategies. Success will rely on your ability to build strong relationships, solve problems, and advocate for quality training opportunities.

As part of the DTET regional team, you will contribute to delivering local services aligned with departmental priorities, including regulating apprenticeships and traineeships, investing in training to address skills shortages, and supporting programs such as Skilling Queenslanders for Work. You will also support continuous improvement across Queensland's VET sector and provide advice on employment and training issues shaping workforce development statewide.

About the role
As the Field Officer, you will
• Provide guidance to employers, schools, training providers, and community organizations on VET programs, apprenticeships, traineeships, and workforce development initiatives.
• Actively promote the benefits of training, skills development, and VET pathways to increase participation and completion rates across Queensland.
• Support the planning and execution of regional training and workforce initiatives to create employment opportunities and address skills gaps.
• Monitor stakeholder performance, provide education, and support capacitybuilding efforts to enhance training outcomes.
• Develop and maintain professional relationships with internal and external stakeholders to strengthen Queensland's vocational education and training system.

What we are looking for
The position requires an applicant who can:
• Demonstrate knowledge of (or the ability to quickly learn) Queensland's vocational education and training system, workforce development issues, and departmental programs.
• Has ability to research, collect and analyse data, investigate issues, manage projects, and make informed decisions to achieve regional objectives
• Deliver accurate, timely work while actively contributing to team and regional goals.
• Engage with stakeholders, manage conflict, negotiate, problem-solve, and confidently present information both verbally and in writing.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply
To enable us to assess your suitability, your application should include:
1. Tell us about your skills:
• Your current resume detailing your previous work or voluntary experience, including two referees who have a thorough knowledge of your conduct and performance over the past 2 years, or an appropriate period.
• We will use your resume to assess how well you meet ‘What are we looking for' statements.
2. Tell us about you:
• Provide a covering letter (of up to two pages) -
o addressing the ‘What are we looking for' statements. Whilst this is not a restatement of information contained in your resume, please expand on your specific skills and experience in relation to the ‘What are we looking for' statements;
o why you are interested in this role and outlining what your motivation is to join us.

This is an opportunity to briefly tell us about yourself, what you will bring to the role and what you would like to get out of it.

Applications to remain current for 12 months.             

Job Ad Reference: QLD/688911/26

Closing Date: Thursday, 28 May 2026

 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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