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Information Officer Supervisor
Strategy & Business Services; Digital Services and Information Technology Group; Organisational Capability; Brisbane
Within the context of the role accountabilities described in About the Role, the most suitable applicant will demonstrate their applied knowledge, skills and experiences against these essential role requirements of the Team Leader leadership stream:
• ability to understand and apply Queensland Government Information Management legislation and Information Standards pertaining to recordkeeping
• proven administrative skills, including proficiency in using a range of software applications including Microsoft Word, Excel and PowerPoint and databases including electronic record keeping systems
• ability to use judgment and discretion with confidential information
• well-developed written and verbal communication skills with a focus on providing strong customer service
• excellent organisational and time management skills with the ability to establish priorities
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/689920/26 |
| Closing date | 08-Jun-2026 |
| Job duration | |
| Contact person | Simon Gunning |
| Contact details | Phone: 61 7 3237 7126 Access the National Relay Service |
The primary accountabilities of the Information Officer Supervisor include:
• supervise a team of Information Officers at the Brisbane or Wacol office
• be responsible for ensuring records are managed in accordance with the records management life cycle of create, capture, manage, store and destroy, and in compliance with associated legislation and Queensland Government standards
• assist in development of records management tools that support best practice processes such as the business classification schemes, thesaurus, metadata standards and retention and disposal schedules
• be an active contributor to the development of QCS records management procedures and guidelines and progress opportunities to deliver improved business processes and efficiencies
• ensure service standards, service level agreements, operating procedures and other issues relevant to the services provided by the records section are fulfilled
• prepare, or assist in the preparation of reports, submissions, papers and briefing notes, for consideration by QCS committees
• provide high quality information about records management, education, assistance and training to state-wide QCS staff either on-site or off-site
• provide options and recommendations on information and digital records management to management, clients and stakeholders, and undertake activities in response to current and emerging issues impacting on digital records management, including risk assessment, system analysis and recordkeeping compliance
• keep abreast of new developments in records management systems including technology, equipment, products and their applications
• represent QCS on internal and external information management forums, committees and working groups
• other duties as required to meet departmental priorities.
The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
