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Senior Case Manager


North Coast Region; Community Corrections; Community Corrections & Specialist Operations; Gympie, Maroochydore, Caboolture, Redcliffe and Strathpine

Do you thrive in a fast past dynamic work environment and looking for a role with real impact? Do you want to be a part of something meaningful and make a difference? At Queensland Corrective Services we are not just a team, we are a community dedicated to creating safer environments and reducing crime.

We are looking for people who:

  • Leads change in complex environments
  • Stimulates ideas and innovation
  • Fosters healthy and inclusive workplace
  • Pursues continuous growth

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification PO3
Workplace Location Brisbane - North,Wide Bay,Moreton Bay - North,Moreton Bay - South,Sunshine Coast
Job ad reference QLD/690040/26
Closing date 09-Jun-2026
Job duration
Contact person Danica Bosworth
Contact details Phone: 3884 1500
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This recruitment process will be used for permanent and temporary opportunities for Senior Case Manager roles within North Coast Community Corrections. Our District Office locations are Gympie, Maroochydore, Caboolture, Redcliffe, Pine Rivers. Full time and part-time opportunities may be available. There are currently two permanent Senior Case Manager vacancies at Redcliffe District Office.

The Senior Case Manager ensures a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.

Essential requirements: 

  • Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
  • Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement, and decision-making skills prior to seeking management validation. 
  • Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed. 
  • Communicate professionally and engages with respect with colleagues, offenders, management and stakeholders. 
  • Experience in working collaboratively with people from diverse cultural backgrounds.
  • Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

Mandatory requirements: 

  • Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies.
  • The incumbent will be required to undertake professional development and training relevant to the role as required. 
  • The incumbent may be required to travel on official business, and the possession of a C class licence is required. 
  • A suitability pool may be created and utilised for recurring permanent and temporary vacancies in the next twelve months.

Positions may be available at the following District office locations; Gympie, Maroochydore, Caboolture, Redcliffe, Pine Rivers.

Please refer to the role description for a full overview of the role, essential requirements and "how to apply" for the position.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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