Are you passionate about creating meaningful change and engaging with stakeholders to make a positive impact? Join us as a Project Officer (AO5) with the Frontline Learning & Operational Support team, where you’ll play a pivotal role in developing engaging communication materials and delivering impactful stakeholder engagement and change initiatives.

This temporary full-time role (until August 2026, with the possibility of extension) offers you the chance to contribute to person-centred service delivery, helping Queenslanders access and sustain safe and secure housing. If you’re ready to make a difference and thrive in a dynamic, collaborative environment, we’d love to hear from you.

Job details

Are you ready to make a real difference in the lives of Queenslanders? As a Project Officer (AO5) with Housing and Homelessness Services, you'll have the opportunity to help shape person-centred service delivery that supports individuals and families to achieve safe, secure, and sustainable housing. Every day, your work will play a vital role in improving the well-being and self-reliance of people across our state.

In this role, you'll lead and contribute to the development of engaging communication materials, impactful stakeholder engagement, and innovative change management activities. Imagine seeing the tangible outcomes of your work in communities – facilitating meaningful connections, improving access to essential services, and empowering individuals to thrive.

Your work will focus on designing, implementing, and managing projects that deliver holistic, person-centred services. You'll collaborate with teams across the department and external stakeholders to ensure Queenslanders are connected with the support they need, recognising that successful housing is about more than just a roof over one's head.

What You'll Do
• Develop and implement projects and initiatives that support human service delivery transformation.
• Design and deliver communication materials and engage with stakeholders to drive change and innovation.
• Conduct research and analyse data to provide evidence-based advice to senior managers.
• Build and maintain strong relationships across teams, departments, and external organisations.
• Contribute to high-quality documentation, including reports, plans, and presentations.
• Work collaboratively in multidisciplinary teams and support a culture of workplace safety.

What We're Looking For
• You'll thrive in this role if you're someone who:
• Communicates clearly, builds strong relationships, and works collaboratively across diverse teams.
• Excels at managing competing priorities and meeting deadlines in a fast-paced environment.
• Has a knack for research and data analysis, using insights to inform decisionmaking.
• Takes ownership of your work and is solutions-focused, with a commitment to achieving positive outcomes.
• Is passionate about person-centred service delivery and understands the broader social impact of your work.

This is a temporary full-time role based in Brisbane, with the possibility of extension beyond 14 August 2026. You'll work 36.15 hours per week in a collaborative and dynamic environment, reporting to the Senior Project Officer.

If you're ready to use your skills to create meaningful change, we encourage you to apply. Together, we can make a real difference in the lives of Queenslanders.

Applications to remain current for 12 months.             

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 646KB)
  
  
  690499 26 - Role Description (PDF, 242KB)