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Principal Contract Officer


Investment and Partnerships; Region - North Queensland; Service Delivery - Child and Family; Mackay

The Principal Contract Officer leads and manages cross-functional teams of contract professionals who are responsible for negotiating and implementing service investment and contract management arrangements with a diverse range of suppliers to meet the needs of vulnerable individuals, families and communities. The Principal Contract Officer will assist the department to achieve its vision through a performance driven and customer focused culture that delivers results, whilst displaying the core public sector values of customers first; ideas into action; unleash potential; be courageous; and empower people.

The position requires a person who will take personal responsibility for serving the government of the day and meeting the needs of the people and communities of Queensland. You will work towards a system of world class service delivery and public sector management.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification AO7
Workplace Location Mackay region
Job ad reference QLD/690860/26
Closing date 17-Jun-2026
Job duration 16 months with possible extension
Contact person Tanya Davern
Contact details Phone: 4796 6505
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Your responsibilities

As a Principal Contract Officer, you will:

• Possess a high level of knowledge and experience of the contract lifecycle and procurement model.
• Lead effective team involvement and/or participate in end to end procurement processes including tender processes and market analysis in partnership with various business areas.
• Lead effective contract management of suppliers from a range of diverse and cultural backgrounds including, contract development and renegotiation where required, and monitoring to ensure compliance with legislation, contracts, investment specifications and departmental policies and procedures.
• Utilise tools and systems to analyse and interpret a wide variety of supplier and performance related information to drive better outcomes through the supplier relationship.
• Monitor systems and strategies to ensure remedial action is taken and non-compliance issues with suppliers and/or licensed organisations are effectively managed.
• Provide direction to contract management staff in relation to monitoring and undertaking inspection of individual care services covered by a licence; and contribute to the development and maintenance of the licensing process.
• Negotiate and maintain effective and respectful working relationships with departmental staff, other government agencies and a diverse range of suppliers on a range of human service delivery issues.
• Provide high level strategic and operational advice to senior management on appropriate change/improvement strategies in supplier service delivery.
• Undertake, implement and/or coordinate projects to improve the delivery of procurement outcomes and address the needs of vulnerable clients from a range of diverse backgrounds.
• Provide high level of direction, advice and mentoring to contract management staff in relation to legislation, compliance, financial, legal and cultural issues.
• Ensure human resources are effectively managed and decisions concerning these resources are made in line with departmental policies, procedures and delegations.
• Contribute to a professional environment through personal commitment to, ethical behaviour, staff wellbeing, skills development, professional growth, and continuous improvement.
• Professionally represent the department at forums with key stakeholders and suppliers.
• Prepare and coordinate a range of written materials that support advice to government, including briefing material, correspondence, information papers and reports consistent with departmental guidelines.

Your mandatory requirements

• Nil

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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