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Complex Claims Advisor
QGIF Claims; Qld Govt Insurance Fund; Finance and Investment; Brisbane City
Are you ready to make a difference while advancing your career in an exciting and impactful role? We're seeking an experienced passionate individual like you to join our team as a Complex Claims Advisor within Queensland Government Insurance Fund. We currently have a role available in our General team, managing a variety of claims including general liability, personal injury, malicious prosecution, class actions and complex employment and discrimination matters.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Accounting and Finance |
| Classification | AO7 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/691007/26 |
| Closing date | 17-Jun-2026 |
| Job duration | |
| Contact person | Julie Darley |
| Contact details | Ph: (07) 3012 2857 Access the National Relay Service |
About Us:
At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors. We handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every member has the opportunity to grow and make a meaningful impact.
The Role:
As a Complex Claims Advisor at QGIF you'll will manage a portfolio of technical/complex common law personal injury claims under the Personal Injuries Proceedings Act 2002 which may include medical negligence, general liability (including public liability, employment practices, discrimination, defamation, class actions, malicious prosecution, and other tortious claims) and sensitive claims involving allegations of historical child abuse lodged against a variety of Queensland government agencies. Every day presents an opportunity to make a tangible difference. You'll navigate the complexities of litigated files and develop strategies that uphold the highest standards of public service excellence.
For more information on the key responsibilities of the role, please see the attached role description or reach out to the hiring manager for a confidential discussion.
Why Choose Us:
• Meaningful Work: Make a real impact by resolving complex claims.
• Professional Growth: Access continuous learning and development opportunities, including training sessions provided by legal experts and public service resources.
• Collaborative Environment: Join a team that values collaboration, innovation, and shared growth. Your ideas will be welcomed, and your contributions celebrated.
• Career Advancement: Enjoy a clear path for career advancement within QGIF, supported by competitive salary and other benefits afforded to the public sector.
• Pride in Service: Experience the fulfillment of serving the public interest while upholding the highest ethical standards.
Who We're Looking For:
• Passionate Professionals: If you're passionate about making a positive impact and thrive in a fast-paced environment, we want to hear from you.
• Strategic Thinkers: Bring your strategic mindset and problem-solving skills to the table as we navigate complex legal landscapes.
• Collaborative Spirits: Join a team where collaboration is key, and every member plays a vital role in our shared success.
• Ethical Leaders: Uphold the values of integrity, accountability and justice that define the essence of public service.
Ready to Join Us?
If you're ready to embark on a rewarding journey of service and growth, we invite you to take the next step in your career and become part of a team that's committed to making a difference in Queensland Government.
How to apply:
To submit your application, click on the Apply link to provide:
• Your resume detailing relevant experience.
A cover letter of no more than two pages outlining why you are interested in this position and how your knowledge, skills and experience in relation to the Key Responsibilities makes you a strong candidate for the role.
We welcome applicants to share with the hiring manager any health condition, disability, and/or cultural or linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
Applications to remain current for 12 months.
Job Ad Reference: QLD/691007/26
Closing Date: Wednesday, 17 June 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
