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Senior Child Safety Support Officer
Child and Family; Region - Brisbane and Moreton Bay; Service Delivery - Child and Family; Strathpine
As Senior Child Safety Support Officer, you will take a leadership role within the team, be responsible for systems and process development and compliance for the team; receipt, triage and allocation of referrals for the team; equity and balance of work across the team members; and support and onboarding of new team members.
You will manage family time support, contact centre oversight, transporting and other support tasks expected of CSSOs in the team, as well as the administrative and emergent tasks associated with team scheduling, training and develop, and mentoring as required.
Reporting to the Senior Practitioner, you will receive fortnightly supervision and work with the Senior Practitioner to progress goals and changes within the team as needed.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/691135/26 |
| Closing date | 22-Jun-2026 |
| Job duration | 12 months with possible extension |
| Contact person | Casey Walsh |
| Contact details | Phone: 33853600 Access the National Relay Service |
Your responsibilities as a Senior Child Safety Officer you will:
- Effectively and positively engage with children, families, carers and service providers (including both government and non-government agencies) as required to support children and parents to meet their identified case plan goals.
- Provide individualised, high quality, and culturally appropriate supports to children and families subject to tertiary child protection intervention including, but not limited to; facilitation of positive family connection, referrals and advocacy for services, parent coaching and support of transition from care plans.
- Work collaboratively with key stakeholders, children and parents to support the establishment and strengthening of effective safety and support networks, including connection to extended family and community.
- Provide high quality, comprehensive casework support and advice to assist in informing decisions about the safety and protective needs of children where complex child protection concerns are present.
- Participate effectively as a team member in a multidisciplinary team to deliver well-planned family support services to vulnerable children and families.
- Actively contribute to a culture of continuous learning, training and professional development, to ensure practice knowledge and skills are contemporary and evidence-based.
- Prepare and maintain quality case records in accordance with departmental case management requirements.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
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691135-26-Role Description (Word, 742KB)
Role Description
