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Operations Supervisor
Protective Services Group; Security Counter-Terrorism & Forensic Services Command; Specialist Operations; Brisbane City
You will be responsible for the oversight of security services related to Government buildings and mobile patrols. The position is also responsible for the management of operational shift needs including staffing, taskings and incident response where required.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Emergency & Protective Services |
| Classification | OO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/691137/26 |
| Closing date | 22-Jun-2026 |
| Job duration | |
| Contact person | Mat Lester |
| Contact details | Mobile: 0434106149 Access the National Relay Service |
You will be responsible for the oversight of security services related to Government buildings and mobile patrols. The position is also responsible for the management of operational shift needs including staffing, taskings and incident response where required.
Your key accountabilities
The core capability requirements for this role are:
- Provide leadership, supervision, direction, and on-the-job training of staff, (including mobile patrols staff) in addition to identification of staff training needs through Performance and Development Agreements.
- Lead efficient and effective work teams providing quality protective security service delivery.
- Allocate resources in consultation with Security Operations Officer / Senior Site Security Coordinator, (human and physical) to meet operational and administrative requirements.
- Provide urgent back-up assistance to Protective Services Officers in critical incident situations.
- Prepare comprehensive reports in consultation with Security Operations Officer / Senior Site Security Coordinator on operational, administration and staffing issues.
- Manage first response to incidents until resolution or handover to relevant emergency services provider.
- Liaise with stakeholders to assist in the resolution of issues and improve service delivery.
Role Requirements
Mandatory
- Current First Aid Certificate
Other
- Successful completion of the Protective Services Officer course, to be facilitated by Protective Services Group, is a component of the selection process and a pre-requisite for appointment to this position.
- Appointees will be required to participate in a 24 hour, 7-day roster with working hours of approximately 38 hours per week. Relevant allowances and shift penalties apply to this position.
Applications to remain current for 12 months.
Job Ad Reference: QLD/691137/26
Closing Date: Monday, 22nd June 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
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691137-26-Role Description (Word, 4.82MB)
Role Description
691137-26-Applicant Guide non-Police (Word, 227KB)
Information Package for Applicants
