The Program Support Officer will provide high quality administrative support to the Statewide Service Delivery team in Community Recovery. The role will assist in developing, monitoring and evaluating systems and processes to ensure the effective operation and continuous improvement of the branch’s service delivery administrative functions.

You will have a record of success and a strong background in providing administration support to a large and geographically dispersed team. With strong organisational skills and high attention to detail, you will have experience across the public, private and/or not-for-profit sectors.

The Program Support Officer will assist the department to achieve its vision through a performance driven and customer focused culture.

Job details

As a Program Support Officer, you will:

• Assist in the development, implementation and maintenance of administrative systems and data bases including monitoring and reporting processes and procedures relevant to the business area.
• Assist with the administration support required for provision of information and advice - on a range of project initiatives, which may include. if relevant, financial, human resource, IT, information management and other administrative tasks relevant to the business area. 
• Monitor incoming correspondence and refer onto the appropriate officer for actioning where required and advise management of emerging issues.
• Consult with a variety of internal and external stakeholders, including, management, regional offices and staff to ensure efficient and effective delivery of administrative support services relevant to the business area. 
• Collate information for correspondence and assist in the preparation of submissions and reports, minutes, agendas and secretariat functions relevant to the business area. 
• Undertake research tasks, project work and other tasks as required by the Manager, Statewide Operations and/or the Director, Statewide Operations 
• Assists the Manager, Statewide Operations to ensure departmental processes are adhered to and organisational priorities are understood and followed.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 691429-26-Role Description (Word, 730KB)
  Role Description