An opportunity exists for a detail-oriented professional to join the Police Information Centre as an Information Quality Officer, where you will ensure the accuracy and compliance of information released to stakeholders. The role involves analysing data quality, delivering staff training, coaching and feedback, responding to enquiries, and supporting process improvements. It is ideal for someone with strong analytical skills, effective communication, and a commitment to high-quality information management.

Job details

The core capability requirements for this role are:

• Analyse, assess and provide feedback to a team responsible for the provision of accurate and timely release of information to clients on the quality of their output.
• Ensure information entered and released is in accordance with legislation, policies, and procedures. 
• Prepare correspondence, respond to client enquires and provide advice as appropriate. 
• Represent the unit as a subject matter expert and develop and maintain strong relationships with clients and stakeholders. 
• Identify training opportunities and deliver training to improve individual and team outcomes across the Police Information Centre. 
• Contribute to the development and implementation of processes and procedures leading to improved client services. 

Role Requirements

Other

• Applicants are advised that this role is exposed to material (written, visual and audio) of a graphic, confidential and sensitive nature.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Two positions available.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 691456-26-Role Description (Word, 3.67MB)
  Role Description
  
  691456-26-Applicant Guide non-Police (Word, 227KB)
  Information Package for Applicants