Indigenous Service Support Officer assists Youth Justice Service Centre staff to provide support and intervention services to Aboriginal and Torres Strait Islander young people subject to youth justice intervention.

Job details

This is designated as an Indigenous Identified role based on the genuine occupational requirements, in accordance with section 25 of the Anti-Discrimination Act 1991, and the Recruitment and Selection (Directive 07/23).

Role specific/technical skills:

• You understand the impacts of historical and contemporary policy and practices upon Aboriginal and Torres Strait Islander peoples. You have a demonstrated ability to engage and communicate effectively, and with humility, with Aboriginal and Torres Strait Islander peoples.

Key responsibilities:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and interventions for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
• Implement culturally appropriate individualised case plans through designing and implementing intervention strategies, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
• Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice interventions and their families.
• Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
• Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.

Mandatory requirements:

• Travel is a requirement of this position; therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.
• This role is designated as Regulated employment as the position provides support services to children and young people, and therefore will require a valid Blue Card to be linked with the organisation prior to starting.

FOR A FULL LIST OF MANDATORY REQUIREMENTS, DETAILED INFORMATION ABOUT THE ROLE AND HOW TO APPLY, PLEASE REFER TO THE ATTACHED ROLE PROFILE.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/691822/26

Closing Date: Friday, 17th July 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 691822-26-Role Profile (Word, 436KB)