Brisbane Operations Unit is seeking a temporary Service Coordinator to lead workshop operations and support the maintenance, servicing and inspection of plant and equipment.

RoadTek, a commercial business within the Department of Transport and Main Roads, delivers transport infrastructure and maintenance solutions across Queensland. With over 1,300 fleet assets across nine operations units, our teams play a vital role in supporting the delivery of critical infrastructure outcomes.

Job details

The Brisbane Operations Unit is seeking a temporary Service Coordinator to lead and manage workshop operations, ensuring the efficient maintenance, servicing and inspection of plant and equipment for internal and selected external customers. This role is responsible for coordinating workflow across both workshop and field service activities, working closely with project teams to deliver timely, cost‑effective outcomes while maintaining a strong focus on safety and quality.

In this role, you will:

• Manage day-to-day workshop operations in line with industry best practice, within a commercially competitive environment and in accordance with the RoadTek Business Management System. Coordinate and schedule the inspection, servicing, maintenance and repair of plant and equipment to ensure reliability and availability.
• Effectively allocate work and manage workflow, including field service activities, through proactive consultation with project teams and stakeholders.
• Provide technical guidance and support to staff, and where required, actively participate in maintenance and repair work, ensuring all activities comply with manufacturer specifications.
• Promote and maintain a strong safety culture by ensuring compliance with Workplace Health and Safety legislation and environmental regulations, and by driving continuous improvement in safe work practices.
• Lead, coach and mentor team members, supporting performance and development through RoadTek's performance management processes.
• Manage workshop financial performance, including cost control, cost recovery and identifying efficiency improvements to meet budget targets.
• Identify capability requirements and address gaps through workforce planning, recruitment, and the development of training plans, including apprenticeships and ongoing staff development.

Mandatory qualifications and conditions

• Relevant trade-based qualification (e.g. Certificate III in Heavy Commercial Vehicle Mechanical Technology).
• Experience in a supervisory role with at least 5 years' experience as a tradesperson.
• Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.
• Applicants must possess a current, valid Queensland "C" class driver's licence or equivalent.
• A reasonable amount of travel consistent with industry standards will be required throughout the operational unit and/or the State. You will be entitled to expenses and allowances for such travel.
• TMR has a Drug and Alcohol Policy which applies to all Employees, Workers and Visitors to TMR workplaces. This may include random, post incident and reasonable suspicion testing during employment to ensure a safe and healthy workplace.

Desirable requirements

• MR class driver's licence.

Requirements of the role

• Plans and prioritises team work to meet organisational goals, sets clear objectives, and uses stakeholder feedback to guide decisions and improve outcomes.
• Builds team capability by recognising strengths, supporting development, fostering diversity, and collaborating effectively to achieve balanced outcomes.
• Demonstrates advanced maintenance knowledge, promotes safe and compliant practices, and ensures staff have the tools, training and information needed for success.

RoadTek Employee Benefits
• Salary packaging and sacrificing
• Training and development opportunities
• Generous leave entitlements
• Health and wellbeing reimbursement
• Reimbursement of professional membership fees
• Employee Assistance Program
• Awards and Recognition programs

Applications will remain current for 12 months.

Job Ad Reference: QLD/691913/26

Closing Date: Tuesday, 30 June 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  691913 26 Role Description (Word, 576KB)
  Role Description