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Indigenous Service Support Officer


Regional Service Delivery; Youth Justice Regional Operations; Youth Justice; Capalaba

The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and core criminogenic programs to Aboriginal and Torres Strait Islander young people subject to youth justice orders.

This role is predominately working with male First Nations clients and the successful candidate will be someone who has experience and demonstrated success, in supporting young men from First Nations backgrounds.

Job details

Position status Fixed Term Temporary
Position type Flexible part-time
Occupational group Community Care
Classification AO4
Workplace Location Brisbane - South,Brisbane - East
Job ad reference QLD/694257/26
Closing date 17-Jul-2026
Job duration 3 months with possible extension
Contact person Erin Mackie
Contact details Phone: 38843200
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As Indigenous Service Support Officer, you will specifically:

  • Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
  • Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and programs for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
  • Implement culturally appropriate individualised case plans in collaboration with Case Managers, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
  • Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice orders and their families.
  • Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
  • Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.

This is designated as an Identified Aboriginal and Torres Strait Islander Peoples role based on the genuine occupational requirements, in accordance with section 25 of the Anti-Discrimination Act 1991, and the Recruitment and Selection (Directive 07/23).

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

This is a part-time position. 36.25 hours per fortnight, 0.50 FTE

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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