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Case Manager
Community Operations Directorate; Community Corrections; Community Corrections & Specialist Operations; Various locations statewide
Are you driven to make a meaningful impact in your community?
A career as a Case Manager in Community Corrections offers a unique opportunity to play a vital role in enhancing public safety. By delivering evidence-based case management and tailored support, you will help reduce reoffending and support individuals on their path to positive change.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | PO2 |
| Workplace Location | Brisbane Inner City,Brisbane - North,Brisbane - South,Brisbane - East,Brisbane - West,North West Qld,Cairns region,Logan - Beaudesert,Toowoomba region,Wide Bay,Moreton Bay - North,Moreton Bay - South,Far North Qld,Townsville region,Mackay region,Rockhampton region,Gold Coast,Sunshine Coast,Ipswich region,Central West Qld,South West Qld |
| Job ad reference | QLD/695372/26 |
| Closing date | 16-Jul-2027 |
| Job duration | 6 months with possible extension |
| Contact person | Talent Acquisition Group |
| Contact details | Phone: 3565 7252 Access the National Relay Service |
Community Corrections supervises individuals in the community under court and Parole Board Queensland orders. As a Case Manager, you will be part of a team that supervises individuals under community-based orders, helping them meet their obligations and access support to make meaningful life changes. Your role is vital in maintaining the safety of the community through reducing the risk of supervised individuals reoffending.
Your responsibilities will include:
- Ensuring community safety by effectively interviewing individuals, identifying potential risks, and responding promptly with appropriate risk management strategies
- Leading efforts to rehabilitate and reintegrate individuals under community supervision
- Supporting public safety by ensuring compliance with the conditions of community-based orders
- Deliver evidence-based case management, develop tailored supervision plans, and guide individuals on their journey toward a crime-free future
- Managing complexity and pace by effectively multi-tasking in a dynamic operating environment
- Applying policy and procedural frameworks to day-to-day offender management practices with accuracy and sound judgment
Why join us?
- Meaningful, purpose driven work supporting rehabilitation and community safety
- Structured onboarding and ongoing professional development
- Competitive salary (PO2) + 12.75% superannuation
- Statewide career pathways with opportunities across QLD
- Inclusive, supportive workplace with access to reasonable adjustments
Ready to take the next step? Visit our Community Corrections Careers page to learn more about the role, explore FAQs and access guidance on preparing your application.
Key Requirements of this role:
- You must hold a bachelor's degree in a field related to human services or criminology, such as: Law, Justice, Humanities, Psychology, Social Sciences, Behavioural Science, Social Welfare, Health, Education, Business or Aboriginal and Torres Strait Islander Studies. * If you're in your final year of study, you're encouraged to apply for temporary vacancies. You'll be assessed for a suitability based talent pool, this is conditional on completing your degree and providing formal proof from a recognised tertiary institution.
- Successful applicants appointed will be required to complete the Certificate IV in Correctional Practice (Community). All associated activities and assessments must be completed within 12 months of commencement, with full certification achieved within 18 months.
- Must hold a current C class driver's licence
- Possess the right to live and work in Australia
How to Apply
Submit your application via Queensland Government SmartJobs including:
- A current resume
- A brief (1-2 pages) cover letter addressing the key responsibilities and how you meet the requirements of this role
Whether you're starting out or looking to grow your career in human services, this role offers meaningful work, professional development, and the chance to make a real impact across Queensland.
Applications to remain current for 12 months.
Suitable applicants from this process may also be considered for a suitability pool for subsequent identical or similar vacancies that occur within 12 months of the closing date of this advertisement which may include vacancies within other centres. We are committed to equity, diversity, and inclusion. If you have a health condition, disability, or cultural or linguistic background that requires adjustments, please let our Talent Acquisition team know. We will support you to participate equitably throughout the recruitment process.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available.
Continuous Applicant Pool closing Friday, 16th July 2027
Documents
Before applying for this vacancy please ensure you read the documents below.
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695372-26-Role Description (PDF, 272KB)
Role Description
695372-26-Applicant information guide (PDF, 4.35MB)
Information Package for Applicants
