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Child Safety Support Officer


Child and Family; Region – Southwest; Service Delivery – Child and Family; Springfield Central

The role of the Child Safety Support Officer is to deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification AO3
Workplace Location Ipswich region
Job ad reference QLD/700054/26
Closing date 18-Sep-2026
Job duration 6 Months (possible extension)
Contact person Belinda Saxon
Contact details Phone: 3432 1800
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As a Child Safety Support Officer you will:

  • Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
  • Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
  • Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
  • Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
  • Participate effectively as a team member in a multidisciplinary team.
  • Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
  • Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
  • Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Your mandatory requirements:

  • It is mandatory to hold a Blue Card administered by the Queensland Public Safety Business Agency
  • Possession of a “C” class drivers license
  • Ability to undertake travel

How to Apply:

To enable us to assess your application, please submit the following via www.smartjobs.qld.gov.au:

  • Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.
  • a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.

Hand delivered applications will not be accepted. See tips on how to write a resume and cover letter.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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