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Senior Housing Officer (Frontline Services)


Frontline Delivery; Frontline Services; Housing & Homelessness Services; Buranda & Fortitude Valley

We are seeking two permanent Senior Housing Officer Inspectors to join the Regional Property Inspection Team, with positions based at Buranda and Fortitude Valley.

Field work is a regular requirement of this role, and conditions in the field are changeable and can be volatile, requiring vigilance and active risk management. A current Class C driver’s licence is mandatory requirement.

You will undertake property inspections across Brisbane, support effective asset management, identify property and tenancy issues early, and contribute to person-centred service delivery for Housing and Homelessness Services customers. You will also provide guidance to Housing Officers, help resolve operational issues and support inspection programme outcomes.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane Inner City
Job ad reference QLD/700550/26
Closing date 23-Sep-2026
Job duration
Contact person Amy Murray
Contact details Ph: 0456 710 335
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Are you ready to make a real difference in people's lives every day?

We are seeking two permanent Senior Housing Officer Inspectors to join the Regional Property Inspection Team, with one role based at Buranda and one role based at Fortitude Valley.

The Regional Property Inspection Team undertakes property inspections, supports effective asset management, and delivers person-centred services to customers. As a Senior Housing Officer, you will play an important role in helping provide safe, secure and well-maintained homes for Queenslanders in need.

In this role, you will be at the centre of the property inspection programme for Housing and Homelessness Services across the Brisbane region. You will undertake inspections, work closely with customers and colleagues to identify property and tenancy issues early and contribute to practical, timely and customer-focused outcomes. You will also provide guidance to Housing Officers, assist in addressing operational issues, and support the team to achieve inspection programme outcomes.

This is a role for someone who enjoys variety, works well under pressure, and can adapt quickly when priorities change. No two days are the same. You will need to balance competing demands, make sound decisions in the field, and maintain a strong focus on service delivery, safety and professionalism.

This is more than an administrative role. It is a practical, hands-on opportunity to contribute to high-quality housing outcomes that positively impact individuals, families and communities. Your property knowledge, customer focus and ability to solve problems will help support better outcomes for customers and the department.

We are looking for someone who can:
- Undertake property inspections across the Brisbane region.
- Identify and respond to property and tenancy issues early.
- Support effective asset management outcomes.
- Deliver person-centred and customer-focused services.
- Provide guidance and support to Housing Officers.
- Contribute to resolving operational issues.
- Work collaboratively in a supportive team environment.
- Stay organised, manage competing priorities and adapt to changing circumstances.

Important role requirements:
- Field work is a regular requirement of this role. Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk.
- A current Class C driver's licence is mandatory.

If you are practical, organised, resilient and committed to making a meaningful contribution through person-centred service delivery, this could be the perfect opportunity to join a team that makes a real impact every day.

Applications to remain current for 12 months.

Job Ad Reference: QLD/700550/26

Closing Date: Wednesday, 23 September 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are two permanent AO4 opportunities available.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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