Do you thrive in fast-paced environments where no two days are the same? Are you skilled at building relationships, navigating complex issues and delivering trusted advice when it matters most?

As Principal Departmental Liaison Officer, you will connect the department, executive leaders and the Minister's office to ensure information is accurate, timely and supports informed decision-making. Your work will help resolve issues, coordinate responses, manage high-profile correspondence and support priorities that make a real difference to Queensland communities.

If you enjoy influencing outcomes, working across a broad range of issues and being at the centre of critical conversations, this is an opportunity to make a meaningful impact.

Job details

Do you enjoy working at the centre of decision-making? Are you someone who can quickly understand complex issues, build trusted relationships and deliver high-quality outcomes under pressure?

As Principal Departmental Liaison Officer, you will play a key role in connecting the department, executive leaders and the Minister's office. You will help ensure critical information flows efficiently, advice is accurate and timely, and responses to emerging issues are coordinated and delivered to a high standard.

This is a fast-paced and rewarding role where no two days are the same. One day, you may be coordinating advice on complex portfolio matters. The next, you could be supporting responses to public enquiries, managing ministerial correspondence, preparing briefings for regional visits, or working with senior leaders to address emerging issues.

The work you do supports the department's broader purpose of improving outcomes for Queenslanders through housing assistance, homelessness services, youth initiatives, public works, procurement and industry reform. By helping leaders and decision-makers access the right information at the right time, you will contribute to services and programs that positively impact communities across the state.

Success in this role requires sound judgement, strong communication skills and the ability to balance multiple priorities while maintaining attention to detail. You will build productive relationships across the department and with key partners, helping bring people together to deliver clear, coordinated and timely outcomes.

You may be a strong fit if you:
- Enjoy solving complex problems and working in a dynamic environment.
- Build effective relationships and confidently engage with a wide range of stakeholders.
- Can manage competing priorities and deliver high-quality work within tight timeframes.
- Communicate clearly and influence outcomes through collaboration and sound advice.
- Bring resilience, initiative and a proactive approach to challenges.
- Are comfortable dealing with sensitive, confidential or high-profile matters.

While there are no mandatory qualifications, experience with executive correspondence, ministerial processes or working within a complex organisational environment will be highly regarded.

This is an opportunity to work closely with senior leaders, contribute to significant government priorities and make a meaningful impact through work that supports Queensland communities every day. If you are looking for a challenging and rewarding role where your expertise, judgement and relationship-building skills can make a difference, we encourage you to apply.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant_guide (PDF, 340KB)
  
  
  700631 26 - Role Description (Word, 1,012KB)