Community visitors are responsible for visiting children, young people and adults in accordance with functions outlined in the Public Guardian Act 2014. Community visitors make inquiries and observations into the standard and adequacy of services being provided to vulnerable people, and undertake advocacy, reporting and complaints on their behalf.

Job details

Our workplace

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decisionmaking capacity, and children and young people in the child protection system and other visitable sites.

Key Responsibilities:

• Conduct regular visits and make robust and probative inquiries into the standard and adequacy of supports services being provided to the people staying at visitable locations in accordance with functions outlined in the Public Guardian Act 2014 and the policies and procedures of the Office of the Public Guardian.
• Assess the adequacy of information given to children, young people and adults being visited about their rights.
• Identify issues or concerns impacting the people you are visiting by seeking their views and wishes, making observations and inquires or reviewing site documents.
• Advocate for and support the people you are visiting to resolve their issues or concerns, participate in decision making, and to make or refer complaints.
• Demonstrate an understanding of the legislative and regulatory frameworks which underpin the delivery of services to the people you are visiting.
• Demonstrate strong interpersonal skills including the ability to rapidly develop rapport and trust with diverse groups, resilience and maintaining professional boundaries.
• Demonstrate strong written and verbal communication skills including report writing and information technology literacy skills.
• Comply with confidentiality, information exchange and privacy provisions when accessing or sharing information.
• Maintain accurate, timely records to ensure compliance with record keeping and reporting requirements and to meet corporate governance standards.
• Attend and actively participate in all relevant training, team meetings, supervision sessions and professional development opportunities

Mandatory role conditions:

• A mandatory requirement is a current Working with Children Check (Blue Card). If you do not already hold a Blue Card, OPG will guide you through the application process.
• Possession of an unrestricted drivers' licence and a roadworthy motor vehicle. The motor vehicle is to be covered by either comprehensive motor vehicle insurance policy or third-party property damage insurance policy. The employee's motor vehicle insurance policy must include an endorsement that indemnifies the employer against certain liabilities that might arise because of use of the vehicle for official purposes.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/700650/26

Closing Date:  Wednesday, 30th September 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 700650-26-Role Profile (Word, 332KB)
  
  
  700650-26-OPG Applicant Information Package - CASUAL CV (PDF, 690KB)