Legal Aid Queensland is seeking a motivated Senior Revenue Officer to join our Finance, Analysis and Facilities team. This is an exciting opportunity to apply your financial expertise in a role that combines debt management, stakeholder engagement, problem solving and continuous improvement, while contributing to an organisation that makes a genuine difference to the lives of Queenslanders.

Job details

About Legal Aid Queensland

Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

About the role

In this diverse and rewarding role, you will:

• Manage and coordinate complex debt recovery matters from assessment through to resolution.
• Negotiate payment arrangements and work collaboratively with financially disadvantaged clients and their representatives.
• Analyse outstanding debt files and determine appropriate recovery strategies.
• Provide expert advice and support to internal stakeholders on debt management policies and procedures.
• Prepare correspondence, reports, recommendations and financial reconciliations.
• Liaise with legal practitioners, government agencies and other stakeholders on complex matters.
• Prepare and manage mortgages and other security documents, including liaison with relevant external parties.
• Contribute to process improvements, internal controls and compliance activities.
• Assist with asset accounting activities and support broader finance team initiatives.

About you

We're looking for someone who:

• Has experience in debt recovery, accounts receivable, revenue management or a related finance environment.
• Possesses strong analytical and problem-solving skills.
• Can confidently manage competing priorities and work independently.
• Communicates effectively with a diverse range of stakeholders, including clients experiencing complex circumstances.
• Is highly organised, detail-focused and committed to delivering quality outcomes.
• Enjoys identifying opportunities to improve processes and strengthen financial controls.

Find out more about the role and how to apply in the attached role description.

As a member of the Legal Aid Queensland Community, you will receive:

• A 36.25 hour working week (full time hours)
• Generous salary packaging
• Employer super contributions of 12.75%
• Flexible working hours
• Study leave for approved work-related courses.

Find out more about working in Legal Aid Queensland here: https://www.legalaid.qld.gov.au/About-us/Careers

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• LAQ Applicant information kit (PDF, 3.13MB)
  Information Package for Applicants
  
  Position description - AO5 Senior Revenue Officer (PDF, 227KB)
  Role Description