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Operations Supervisor Workforce Planning
Metropolitan Workforce Management Unit; Metro South Region; Spring Hill
Join us and be part of a team that supports the delivery of high-quality ambulance services to the Queensland Community.

As the Operations Supervisor, you’ll play a pivotal supervisory role within the Metro
Workforce Planning Unit by providing a high level of support and advice to district and regional managers regarding real time operational resourcing for effective ambulance service delivery to enhance patient and QAS Strategy outcomes.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Health - Qld Ambulance |
| Classification | Not applicable |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/704356/26 |
| Closing date | 02-Nov-2026 |
| Job duration | |
| Contact person | Nathan Gemmell |
| Contact details | Mobile: 0499819185 Access the National Relay Service |
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
▪ Demonstrated capabilities and experience in managing the complex and diverse coordination of pre-hospital care delivery, within a demanding operational emergency service environment.
▪ Detailed knowledge and understanding of issues affecting the delivery of ambulance services and the proven ability to apply resource management principles to support the provision of high-quality pre-hospital patient care to the Queensland community.
▪ Demonstrated well-developed communication, negotiation, consultation and collaboration skills and the proven ability to build and maintain productive relationships with partners and key stakeholders, in particular, supervisors and District Directors.
▪ Demonstrated well-developed understanding of safety and staff welling principles and practical application in a dynamic environment.
▪ Proven ability to successfully lead and inspire diverse, professional teams in an environment of competing priorities and needs with finite resources.
▪ Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.
Position may require participation in shift work (including weekends and public holidays), on-call duties and undertake overtime.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available.
Documents
Before applying for this vacancy please ensure you read the documents below.
