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Investigations Intake and Referral Officer
Investigations and Guardianship (North); Guardianship; Office Of The Public Guardian; Brisbane City
As the Investigations Officer (Intake and Referral) you will assess requests for investigations that are received. You will assist the Investigations team in the timely conduct of investigations.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Justice & Legal |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City,Cairns region,Townsville region,Ipswich region |
| Job ad reference | QLD/704535/26 |
| Closing date | 03-Nov-2026 |
| Job duration | 29 October 2027 with possible extension |
| Contact person | Andrew Laundy |
| Contact details | Phone: 07 3378 9481 Access the National Relay Service |
Our workplace
The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites.
Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity.
Your key responsibilities
• Communicate the Public Guardian's investigations functions and powers to clients.
• Provide information and advice to attorneys, guardians, administrators and informal decision makers.
• Support members of the public to refer matters of concern in a timely and appropriate way.
• Deliver intake and assessment processes to progress referrals for investigation in a timely manner.
• Communicate and maintain referral pathways.
• Establish and maintain positive relationships with all stakeholders and team members, contributing to a multi-disciplinary workplace that behaves in an ethical, respectful and culturally sensitive manner.
Qualifications and conditions
• You must possess a C class driver's licence.
• The role requires travel throughout the State, including overnight stays, where necessary.
• A Certificate IV or Diploma in Government Investigations, or tertiary qualifications relating to investigations, social, health, behavioural sciences or related disciplines is desirable.
• The incumbent may be required to work hours outside the normal work hours.
Applications to remain current for 12 months.
Job Ad Reference: QLD/704535/26
Closing Date: Tuesday, 3rd November 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
