You are invited to join a dynamic team with Cairns North Community Health Service as an Administration Officer. In this role you will provide administration support to clinical staff affiliated with the Commonwealth Home Support Program. This position works as a member of a multi-disciplinary team under the collaborative practice model for this service.

Job details

About us: 

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About you role: 

• Provide a high level of communication skills in a friendly and helpful manner with the ability to interact professionally and sensitively, have a flexible attitude, communicate clearly and confidently with members of the public, patients/clients and departmental staff both in person and over the telephone whilst adhering to Queensland Health guidelines.
• Manage and maintain processing of referrals, data input, sourcing and retrieving patient information in line with clinician specifications in line with the CHHHS Administration Procedure Manual.
• Efficiently manage the completion of patient medical documentation, correctly batched and labelled and made for transference to the Medical Record Central Scanning Unit within the nominated time frames.
• Adopt a problem-solving approach to work based issues as they arise and participate in the development, implementation, review and maintenance of internal systems, process and work practise to optimise the teams function.
• Work autonomously, to achieve targets with limited supervision and contribute to team goals utilising discretion. In the absence of decision makers take part in resolution of conflict, meet deadlines and establish work priorities.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

• Generous superannuation
• Salary packaging
• Annual incremental increases
• Career training and development
• Flexible work arrangements
• Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CAH632910 Role Description (PDF, 245KB)
  Role Description
  
  1. CHHHS Information for Applicants v.20 (PDF, 939KB)
  Information Package for Applicants
  
  Documentation preparation guide (PDF, 229KB)
  Information Package for Applicants