Enjoy the Far North lifestyle while working with Rural and Remote Services as an Administration Officer. This is your opportunity to work collaboratively with other administration officers to provide a high level of confidential administrative support to the Lotus Glen Health Service. In this role you will be accountable for promoting good public relations with the general community and both internal and external customers of the Lotus Glen Health Service.

Job details

About us: The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services.

Our staff are a part of the community we serve, and we strongly believe that health outcomes are enhanced by involving our community in the planning and evaluation of local health services.

About your opportunity: 

Lotus Glen Health Service (LGHS) is a nurse lead primary health service that provides prisoners located at the Lotus Glen Correctional Centre (LGCC) and Lotus Glen Open Custody Farm. The Centre has a capacity to house approximately 1500 prisoners. The catchment area of the centre is statewide, with a disproportionate representation from indigenous communities. Nursing cover is provided 24/7 with nursing staff responsible for patient assessment, minor treatment and patient transfers.

About your role: 

• Provide administrative functions and confidential administrative support for the LGHS including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings.
• Demonstrate high work ethics, the ability to work autonomously and a high level of pride in your work. Utilise discretion and strong problem-solving ability in the absence of decision makers in resolution of conflict.
• Effectively communicate and demonstrate understanding, empathy, patience and a positive service focus.
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers.
• Address general enquiries, screen telephone calls and redirect enquiries to appropriate areas of the office and stakeholders.
• Ensure the principles and processes associated with the release of patient information to external health care providers demonstrated in accordance with confidentiality and information release policies.

As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to:

• Generous superannuation
• Salary packaging
• Annual incremental increases
• Career training and development
• Flexible work arrangements
• Wellness programs

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

For more information about this role, please refer to the attached Role Description.

Why choose Cairns?

Choose Cairns for your next career move - YouTube

You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are to apply online. If the information requested in the ‘how to apply’ section is not provided, you may not meet the requirements for further consideration of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 1. CHHHS Information for Applicants v.20 (PDF, 939KB)
  Information Package for Applicants
  
  Documentation preparation guide (PDF, 229KB)
  Information Package for Applicants
  
  CAH649414 Role Description (PDF, 813KB)
  Role Description