As the Project Officer in the Healthcare Improvement Unit (HIU), you will support the unit in their role of leading the development, implementation and evaluation of local and system-wide innovative models of care, patient flow frameworks and service enhancement initiatives aimed at improving the quality and value of clinical services in accordance with the strategic direction of the Department. Experience with information management systems (Content Manager) and incoming / outgoing correspondence will be well regarded. In this exciting role you will help drive systems improvement and reform by working collaboratively with Queensland’s Clinical Networks, Hospital and Health Services and other system leaders to explore opportunities to improve access to healthcare.

Job details

What you'll do 

As the Project Officer in the Healthcare Improvement Unit (HIU), you will support the unit in their role of leading the development, implementation and evaluation of local and system-wide innovative models of care, patient flow frameworks and service enhancement initiatives aimed at improving the quality and value of clinical services in accordance with the strategic direction of the Department. In this exciting role you will help drive systems improvement and reform by working collaboratively with Queensland's Clinical Networks, Hospital and Health Services and other system leaders to explore opportunities to improve access to healthcare. For further details about this role and its key responsibilities please see the attached Role Description. 

About you

We are searching for someone who demonstrates: 

• Professional written and verbal communication skills, including the ability to communicate sensitively and confidentially during all interactions and liaisons with staff and/or clients.
• Ability to produce quality outcomes, with close attention to detail to ensure that documentation and communication is of the highest quality.
• Ability to multi-task and manage high volumes of incoming/outgoing correspondence/requests and prioritise and organise workflow, in order to meet strict deadlines.
• Ability to develop and maintain effective relationships.
• Ability to work autonomously and as a team member to prioritise work and achieve quality outcomes.
• In depth knowledge and skills in the use and management of departmental information management systems, including Content Manager.
• Experience in identifying and implementing changes which enhance service delivery.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CEQ644356 Project Officer AO5 RD (PDF, 519KB)
  Role Description
  
  QH Information for Applicants (PDF, 939KB)
  Information Package for Applicants