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International Student Program Coordinator - International Student Programs


Policy, External Relations and International Branch, Policy, Performance, International & Intergovernmental Division

The Department of Education International, trading Education Queensland International (EQI), develops and promotes programs for international students who want to study at a Queensland Government primary or secondary school.
If you're looking for an opportunity to support the placement of international students in EQI's International Student Programs, this role is for you.
We are looking for motivated individuals who are able to proactively engage with stakeholders, operate in a fast-paced environment and work independently and as part of a team.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane Inner City
Job ad reference QLD/CO637370/25T
Closing date 29-May-2025
Job duration 12 months, unless otherwise determined.
Contact person Nicole Patterson
Contact details 07 3034 4417
Access the National Relay Service

About the Department:

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable

About the Role:

As the International Student Program Coordinator, you will contribute to the delivery of customer focused international services to clients of DE International through leadership and management of International Student Programs and related administrative processes and systems.

The International Student Program Coordinator reports to the Manager, International Student Programs, DE International.

Responsibilities Include:

  • Provide accurate advice regarding international student programs and take responsibility for accurate completion of work.
  • Positively contribute to business improvement processes in the work unit and coordinate and assist with special projects.
  • In consultation with, and under the guidance of, management identify international client needs and develop and implement initiatives designed to improve efficiency and effectiveness within the team.
  • Ensure compliance with all Commonwealth and State Acts relating to the entry and completion of educational programs by international students and with policies and guidelines of the department.
  • Manage the use of a range of government processing system applications at an advanced level associated with international student programs to ensure overall quality client services.
  • Accurately input, maintain and manage data in international student management systems to ensure data integrity and to provide quality services to customers.
  • Analyse and resolve complex problems associated with international student programs through the assessment, validation, verification and auditing of required enrolment data.
  • Issue accurate and timely invoices for the various programs offered and maintain financial records management systems for the unit.
  • Other responsibilities (as required).
  • Other suitable duties, consistent with the duties and responsibilities of the position as directed by the supervisor or nominated delegate.

About You:

To be successful in this role, you would need:

  • Strong written and oral communication skills.
  • Flexibility to work across a number of priorities.
  • Experience using Microsoft 365 (Office), including Excel.
  • Great time management skills.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
  • A maximum 1-page written response outlining your experience, skills and why you would be suitable for the role, using the Competencies section of the role description provided as a guide.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE). 

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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