The Office of the Deputy Director-General, Infrastructure Services Division is seeking a professional, efficient and confident Correspondence Officer, to be part of our journey as we continue our efforts to Build Education for Queenslanders.

Job details

About the Department:

The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About the Opportunity:

• Coordinate the distribution, tracking and flow of briefings and correspondence for the approval of the Deputy Director-General, Infrastructure Services Division and senior executives of the department, and meet competing timelines.
• Examine incoming correspondence, briefing materials, information requests and reports to determine necessary actions and priorities and, where appropriate, prepare responses and template documents for consideration.

About the Role:

The Correspondence Officer will have responsibility for the following:

• Coordinate the distribution, tracking and flow of briefings and correspondence for the approval of senior executives of Infrastructure Services Division and the department, and meet competing timelines.
• Provide support to work units in the preparation, review and editing of Ministerial and departmental correspondence, briefs, reports, submissions and other documents to align with departmental guidelines and frameworks.
• Assist in the preparation and processing of responses to sensitive and confidential correspondence and media enquiries directed to Infrastructure Services Division.
• Ensure that briefings and correspondence are prepared in accordance with the department's Style Guide and Ministerial and Executive Services Guidelines.

About You:

It would be highly desirable for the candidate to have the following:

• Demonstrated experience in preparing and editing correspondence, policy or briefing documents, using relevant software applications and systems, including the use of style guides, templates and other corporate standards.
• Demonstrated ability to analyse issues, establish a course of action, adopt a proactive and solution-focussed approach and work with minimum direction.
• Demonstrated sound interpersonal and negotiation skills, including a capacity to resolve issues and manage relationships with colleagues, clients and stakeholders in specific or inflexible timeframes.
• Demonstrated ability to work both autonomously and as a member of a team, including the ability to establish work priorities and meet pre-determined deadlines and commitments.
• Demonstrated ability to use effective written and verbal communication, including the ability to liaise and consult with internal and external stakeholders regarding sensitive and confidential matters, and maintain effective working relationships in a high-pressure environment.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• A one-page statement outlining your skills and experience relating to the key capabilities described above and within the role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE). 

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. #LI-PRIORITY 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CO640525_25T - Role Description (PDF, 137KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants