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Manager, Enterprise Information Services


Information and Technologies Branch - People, Information and Communication Services Division

Information is created at an alarming rate. The Manager, Enterprise Information Services, within the Governance, Cyber and Policy Unit, leads the Information and Records Management team - driving compliance, building capability, supporting the department's eDRMS (Content Manager), and advising stakeholders to ensure the Department can effectively manage and maximise the value of its information assets. This is a genuine opportunity to make a meaningful impact to the Queensland community. Apply to join our Business Unit today!

Job details

Position status Permanent
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/CO640917/25P
Closing date 29-Jun-2025
Job duration
Contact person Lixia Yang
Contact details (07) 3034 5238
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About the Department of Education:

The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

The Governance, Cyber and Policy Unit within the Information and Technologies Branch ensures the Department's information and systems are appropriate, safe and align with the strategic priortities for better outcomes for schools.

About the Role

Responsibilities include:

  • Managing the Information and Records Management team to deliver ongoing BAU activities, and building department-wide capability in information management, records management, and providing Copyright advice.
  • Developing and implementing the delivery of fit for purpose Information Management and Record Management training and awareness to build the department's capability in contemporary Information Management.
  • Supporting the administration of the department's eDRMS (Content Manager), and leading the identification, prioritisation, and implementation of technology and process improvements to enhance its efficiency and effectiveness.
  • Providing technical and subject matter expertise on records and information management to DoE stakeholders and governance bodies—including the State Schools Board—to ensure compliance, support policy development, identify gaps, and improve the department's information management maturity.
  • Overseeing and providing expert input and guidance into records management related projects and initiatives
  • Serving as the main point of contact with Queensland State Archives to ensure compliance with records management regulations, coordinate audits and reporting, and maintain effective communication and guidance.
  • Preparing briefing notes, ministerial and departmental correspondence relating to information and records management for the Minister and senior departmental officers.
  • Other duties and responsibilities as assigned by the Director, Enterprise Information Services.

About You

  • Leadership experience, particularly of a multi faceted team.
  • Possess High level communication skills covering a diverse range of stakeholders.
  • Have a commitment to Team Development.
  • Previous experience in Records Management is highly desirable.

Mandatory Requirements

  • Extensive relevant experience or specialist expertise in information and records management, preferably within a large, complex organisation.
  • Extensive knowledge of information and records management legislation, obligations, and their practical application in the government environment.
  • Demonstrated experience in the design and development of high quality frameworks, policies, processes which underpin record and information management.
  • Exceptional interpersonal and communication skills and the ability to traverse technical and functional domains, to deliver outcomes while understanding the diverse needs of subject matter experts in records and information management.
  • Strong people and project management and organisational skills to achieve outcomes.
  • Ability to work as part of a wide team and contribute to a positive work environment.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a maximum 2-page written response outlining your experience and suitability for the role (as outlined in the job advertisement in conjunction with the Role Description) and why you are interested in this opportunity.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. #LI-PRIORITY

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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