Customer Engagement is seeking a highly adaptable and motivated individual with strong autonomy and exceptional communication skills to offer comprehensive administrative support to our team. Success in this role hinges on your outstanding stakeholder engagement abilities, efficient workload prioritisation, and proactive approach to taking initiative.

Job details

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity,  offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role

As the Executive Services Officer, your role encompasses the following key responsibilities:

• Providing top-notch, confidential administrative and executive support to Directors and teams in the unit,
• Acting as a main administrative point of contact for the unit, handling inquiries by either responding to them directly or redirecting them as necessary.
• Coordinating meetings and booking events and travel for Directors and teams, while also offering secretariat support by preparing meeting agendas and minutes.
• Assisting in the preparation of routine correspondence, briefs, agendas, and minutes.
• Managing the records management systems and assisting with the flow of correspondence into and out of the unit, including following up on actions.
• Possessing intermediate skills in MS Office and demonstrating a willingness to learn new software and processes.
• Exhibiting the ability to multitask, work swiftly and accurately, even in an unsupervised setting.
• Displaying punctuality, motivation, and reliability in all aspects of your work.
• Having a proactive approach to think ahead and diligently follow through on assigned duties.
• Assisting with financial and HR related activities (including onboarding of new staff members) as required.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page response addressing the dot points within the "Competencies" section of the Role Description. When structuring your application, it's advisable to list each competency dot point as a heading, and to respond to each of them respectively. 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  CO647324_25T Role Description (PDF, 163KB)
  Role Description