The Office of the Assistant Director-General, Infrastructure Delivery & Operations is seeking a professional, efficient and confident Correspondence Officer, to be part of our journey as we continue our efforts to Build Education for Queenslanders.

Job details

About the Opportunity

• Coordinate the distribution, tracking and flow of briefings and correspondence for the approval of the Assistant Director-General, Infrastructure Delivery and Operations and senior executives of the department, and meet competing timelines.
• Examine incoming correspondence, briefing materials, information requests and reports to determine necessary actions and priorities and, where appropriate, prepare responses and template documents for consideration.
• Provide support to the Assistant Director-General and Principal Advisor on a variety of tasks and projects as needed

About the Role

The Correspondence Officer will have responsibility for the following:

• Coordinate the distribution, tracking and flow of briefings and correspondence for the approval of senior executives of Infrastructure Delivery and Operations and the department, and meet competing timelines.
• Provide support to work units in the preparation, review and editing of Ministerial and departmental correspondence, briefs, reports, submissions and other documents to align with departmental guidelines and frameworks.
• Assist in the preparation and processing of responses to sensitive and confidential correspondence and media enquiries directed to Infrastructure Services Division.
• Ensure that briefings and correspondence are prepared in accordance with the department's Style Guide and Ministerial and Executive Services Guidelines.
• Provide support to the Assistant Director-General and Principal Advisor on a variety of tasks and projects as needed.

The Correspondence Officer will report to the Principal Advisor, Office of the Assistant Director-General, Infrastructure Delivery and Operations.

About You

The position will suit someone who has:

• Demonstrated experience in preparing and editing correspondence, policy or briefing documents, using relevant software applications and systems, including the use of style guides, templates and other corporate standards.
• Demonstrated ability to analyse issues, establish a course of action, adopt a proactive and solution-focussed approach and work with minimum direction.
• Demonstrated sound interpersonal and negotiation skills, including a capacity to resolve issues and manage relationships with colleagues, clients and stakeholders in specific or inflexible timeframes.
• Demonstrated ability to work both autonomously and as a member of a team, including the ability to establish work priorities and meet pre-determined deadlines and commitments.
• Demonstrated ability to use effective written and verbal communication, including the ability to liaise and consult with internal and external stakeholders regarding sensitive and confidential matters, and maintain effective working relationships in a high-pressure environment.
• You are a team player - you are able to demonstrate how you can support others to achieve the end goal.
• Strong skills in Microsoft Office Suite, Excel Spreadsheets, Content Manager and or similar system/applications.

To apply please attach the following:

• A brief (maximum three page) resume including contact details for two referees (one of whom should be your current supervisor).
• A one-page statement outlining your skills and experience including relevant examples to evidence your claims. You can use the About the Role and About You section as a guide.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CO652201_25T Role Description (PDF, 138KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants