Join our dynamic Governance Strategy and Planning team as a Project Support Officer, where you'll play a key role in supporting administrative processes, managing critical systems like the Policy and Procedure Register, and driving high-quality outcomes that support the organisation's strategic goals.

This is your opportunity to contribute to a culture of innovation and continuous improvement while honing your organisational and collaborative skills.

Job details

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role:

As a Project Support Officer, you will provide vital administrative and project support to manage the Policy and Procedure Register. Reporting to the Manager, Governance Strategy and Planning, you will ensure high-quality outcomes by maintaining workflows, supporting publishing processes, managing enquiries, conducting research, and contributing to continuous improvement within the team. Strong organisational skills, attention to detail, and teamwork are essential for success in this role.

The Project Support Officer will:

• Provide administrative and project support for the effective management and operation of the Policy and Procedure Register
• Establish and maintain administrative systems and processes to streamline workflows and achieve business objectives
• Review, format, and preparing documents for publishing on the Policy and Procedure Register, ensuring they meet required standards, timelines, and guidelines.
• Conduct legal and administrative searches for historical policies and procedures, ensuring accuracy and timely completion.
• Collaborate with team members to enhance administrative processes, resolve challenges, and contribute to a culture of continuous improvement.

It would be highly desirable to have the following skills and attributes:

• Strong Organisational Skills - Ability to set up and maintain administrative systems, manage workflows, and prioritise tasks effectively.
• Attention to Detail - Ensuring accuracy in document preparation, publishing processes, and administrative tasks.
• Team Collaboration - Working cooperatively with colleagues to achieve shared objectives and contribute to a positive team culture.
• Time Management - Managing workloads, meeting deadlines, and handling multiple tasks efficiently.
• High-Quality Communication - Providing prompt and professional responses to enquiries and advising staff on processes.
• Problem-Solving Skills - Identifying and resolving challenges in publishing processes and administrative tasks.
• Adaptability and Initiative - Contributing to process improvements and fostering a culture of innovation and continuous improvement.
• Technical Proficiency - Using publishing systems and managing corporate records effectively.
• Research Skills - Conducting accurate and timely legal and administrative searches for historical policies and procedures.
• Commitment to Excellence - Delivering high-quality outcomes that meet required standards and guidelines.

These qualities will ensure success in supporting the operations and management of key systems and processes within the team.

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement about how your achievements and capabilities meet the requirements of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 232KB)
  Information Package for Applicants
  
  CO686428_26T Role Description (PDF, 313KB)
  Role Description