We have an exciting opportunity to join our committed team as our Operations Manager. Our team supports device provisioning, enterprise application deployment, platform changes and updates, working with a broad range of stakeholders across the Department.

Job details

About the Department of Education:  

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.  

The Role:
The Operations Manager oversees the technical delivery of services provided by the Platform Development team. This includes managing staff responsible for application deployment, device configuration and provisioning, scripting and automation, and some application development. A background in technologies such as Intune, Active Directory, SCCM, Group Policy, PowerShell, and C# is desirable.

In addition to technical oversight, the role involves working with internal and external stakeholders to achieve outcomes in a professional and timely manner. Strong time management and a structured approach to tracking work are essential, particularly when aligning tasks with broader delivery goals, milestones, and reporting expectations. The role also requires the ability to produce clear and accurate documentation, including change records aligned with ITIL practices, as well as design and process documentation to support ongoing service improvement and knowledge sharing.

Right Fit:
We are looking for someone who enjoys working in highly skilled IT teams and gains satisfaction from helping implement major IT changes. They should also contribute to the development of our team-based culture that is collaborative, consultative and outcome focused.

Interested? To Apply:  

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
• Attach a 1-page written statement in response to the attached role description. 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.  

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions. 

Documents

Before applying for this vacancy please ensure you read the documents below.

• CO687923_26P - Role Description (PDF, 314KB)
  Role Description
  
  Applicant Information Package (PDF, 232KB)
  Information Package for Applicants