Are you passionate about ICT and supporting learning through technology?

We are seeking a School Technical Officer to provide reliable ICT support, maintenance, and advice within a school environment.In this role, you will manage day-to-day ICT operations, maintain hardware and software, and assist staff and students in using technology effectively. You will contribute to creating innovative and supportive learning environments by ensuring secure, efficient ICT systems that enhance teaching, learning, and administration across the school.

This role will be a cluster role across Farnborough State School and Yeppoon State School.

This position is being offered in a Temporary Part-Time capacity (0.57FTE), 41 hours per fortnight.

Job details

This is a progressional position as per the Role Description. The successful applicant will be appointed to the lower classification with eligibility for progression to the next, once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of both classification ranges. 

Farnborough State School

Farnborough State School is a small, supportive and family-friendly school located along the beautiful Keppel Coast. Set between the Southern Great Barrier Reef and Byfield Forest, our picturesque grounds feature a Stephanie Alexander Kitchen and Garden, nature playground and tree trail that enrich hands-on learning. We deliver a contemporary, engaging curriculum with a strong focus on literacy, numeracy, STEM and the arts, supported by programs in music, robotics and sport. Blending innovation with traditional values, we promote respect, pride and excellence in all we do. At Farnborough, we empower connected learners to grow, lead and strive for excellence in a safe and inclusive community.

Yeppoon State School

Yeppoon State School is a co-educational school with a dedicated and skilled team committed to providing rich, challenging and meaningful learning experiences for every student. Renowned for excellence in academic, cultural and sporting achievements, we foster a safe, disciplined and supportive environment where every child can reach their full potential. In partnership with parents, carers and the wider community, we deliver a first-class education that empowers students to be their best academically, emotionally and socially by the time they complete Year 6. 

What we are looking for

It is highly desirable, but not mandatory, for our next School Technical Officer:

• Technical knowledge of server hardware, configuration, and networking peripherals.
• A strong understanding of PC and laptop systems, iPads, and printer support.
• Strong interpersonal and communication skills.
• Proven problem-solving and analytical ability.
• A client-focused approach with the ability to work effectively in a team.
• Experience supporting local and wide area networks and applying security protocols.
• Ability to research, identify, and apply creative ICT solutions.

Your Responsibilities 

As the School Technical Officer, your responsibilities will include, but are not limited to:  

• Providing advice and assistance on ICT acquisition, installation, operation, maintenance, and replacement.
• Supporting the school community with technical advice, training, and assistance with electronic equipment.
• Delivering in-service training for staff on effective ICT use to support student outcomes.
• Providing effective customer-focused ICT support to staff and students, including troubleshooting and problem resolution.
• Conducting preventative maintenance and repairs on ICT systems and associated equipment.
• Maintaining accurate technical service records and infrastructure documentation.
• Liaising with stakeholders, including regional and central support teams, on ICT matters. 

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position. 

Interested? To Apply 

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history). 
• Attach a written statement (2-page maximum) to the How you may be assessed section of the attached role description

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 245KB)
  Information Package for Applicants
  
  CQR667395_25T - Role Description (PDF, 300KB)
  Role Description