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Family Support Coordinator - Victoria Park State School


Central Queensland Region - School and Regional Operations and Performance Division

As the Family Support Coordinator (FSC), you will assist the school to support children and their families and carers to successfully transition into school from early childhood services.

You will facilitate access to learning and engagement support to help establish positive patterns of school attendance, behaviour and engagement in learning.

You will also link families and carers to external government and non-government supports and services to reduce learning barriers for children.

The Family Support Coordinator reports to the principal or their nominated delegate within the school.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO5
Workplace Location Mackay region
Job ad reference QLD/CQR668589/25T
Closing date 17-Nov-2025
Job duration Until 11 December 2026 unless otherwise determined
Contact person Sarah Mutton
Contact details (07) 4951 6333
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About the School

Victoria Park State School, established in 1926, is a vibrant Prep to Year 6 school located in South Mackay, near the picturesque Queens Park Gardens. Known for its strong academic results and community respect, the school values tradition while embracing innovation. With a rich history of excellence, Victoria Park offers diverse cultural and sporting opportunities, including music ensembles, choirs, and a robust sporting program. As the first state primary school in Mackay to introduce a one-to-one laptop program, the school continues to lead in technology integration, with students now using iPads and laptops in their learning. Parent involvement is highly valued, with active participation through the Parents and Citizens Association and the School Council.

About the Role

As the Family Support Coordinator (FSC), you will play a pivotal role in supporting children, families, and carers as they transition into school from early childhood services. Reporting to the Principal or their delegate, you will work collaboratively to address learning barriers, promote positive school engagement, and connect families with essential support services.

Key Responsibilities:

  • Build and maintain strong relationships with children, families, school staff, and external support services to ensure positive outcomes.
  • Support children and families in transitioning to school, fostering positive attendance, behaviour, and engagement in learning.
  • Collaborate with school staff to identify student needs and connect families with appropriate services, including health and developmental interventions.
  • Provide tailored support to vulnerable children, including First Nations students, students with disabilities, and those in care, while empowering families to support their child's learning and wellbeing.
  • Use data to evaluate and improve support measures, ensuring effective outcomes in attendance, engagement, and academic achievement.

About You:

To excel in this role, you will have:

  • Strong interpersonal and communication skills to build meaningful relationships with diverse stakeholders.
  • Experience working with children and families from complex and diverse backgrounds.
  • Knowledge of support services, including NDIS, and the ability to connect families with appropriate resources.
  • A commitment to fostering positive educational outcomes for children.
  • Strong organisational and data management skills.

Why Join Us?

At Victoria Park State School, you'll be part of a supportive and innovative community that values tradition, embraces technology, and prioritises student success. You'll have the opportunity to make a meaningful impact on the lives of children and their families while working in a collaborative and inclusive environment.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page response to the How you may be assessed section of the attached role description. 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 
Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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