Our Attendance Officer plays a vital role in ensuring daily attendance monitoring, follow-up, and family communication are not only compliant, but exceptional.

In this role, you are the steady hand behind our systems, the calm and supportive voice for families, and a key contributor to our strong, House-based support model launching in 2026.

If you are highly organised, bring strong administrative skills, value positive relationships, and are motivated by making a real difference in students’ lives, we would love you to join our team.

Job details

Who We Are:

Mackay State High School is proud to be a large and diverse school community, with approximately 1200 students. Our mission is to provide educational excellence and diverse pathways for students, grounded in a culture of inclusion, high expectations and pride.

Our committed and caring staff focus on developing each individual to reach their potential across academic, sporting, cultural and artistic fields. We prepare students to be tomorrow's citizens through programs that honour their identity, support their wellbeing and connect learning to their future aspirations.

At the heart of our school are our core values: Respect, Responsibility and Resilience.

These 3 R's guide all of our practices, our relationships and our expectations. We believe deeply in the work we do for our students and our community — proudly reflected in our vision:

“We Believe … We Achieve. Mackay High Pride!”

Step Into Your Next Chapter:

• Generate daily absenteeism reports, send SMS notifications, and follow up with teachers regarding amendments to attendance records.
• Produce the Daily Attendance Report each morning for House Deans and Deputy Principals.
• Coordinate data to determine reasons for absence, particularly for students who are persistently or chronically absent, and liaise with support teams including Student Support Officers, Head of Special Education, and the Guidance Officer.
• Maintain accurate databases of students where attendance may be impacted by legal, safety or care arrangements.
• Forge positive links between school and families to encourage student engagement and address barriers to attendance.
• Assist in implementing strategies to improve attendance and provide information to teachers to support students with emerging non-attendance issues.
• Provide general administrative support including student counter duties, timetable variation support (SBAs, work experience, off-campus programs) and general administrative tasks.

Please view the role description for a full list of responsibilities.

Submit Your Application:

• Attach a maximum 3-page resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• A maximum 1-page written response outlining your suitability for the role referring to the key responsibilities of the role.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package (PDF, 232KB)
  Information Package for Applicants
  
  CQR673728_25P Role Description (PDF, 271KB)
  Role Description