Take the next step in your career with this exciting opportunity within Corporate Technology Services! We have an exciting, fixed term temporary full-time opportunity available for you to join our hard-working team based in Brisbane.

Job details

As the Senior Learning and Knowledge Management Officer you will be focussed on enhancing Queensland Health's workforce management capability. You will be responsible for contributing to the development and evaluation of all learning and knowledge management content and artefacts (including eLearning and where required face to face training) for Queensland Health's workforce management, payroll and S/4HANA solutions.

What you'll do

You will:

• Coordinate and contribute to the development of knowledge management frameworks and associated business and system practices.
• Coordinate the design and development of course structures, content, training manuals and methods of presentation and evaluations for multiple project implementations within large state wide projects, using instructional design methods.

About you

We are searching for someone who has:

• Experience in coordinating the design and development of knowledge management content and artefacts, processes and activities, including the ability to manage the design, creation, packaging and maintenance of knowledge resources.
• Demonstrated ability in the development, implementation and evaluation of learning management resources, including the design, creation, packaging and maintenance of materials and resources for use in blended training model environments.
• Ability to apply contemporary learning and development principles and practices and their application in an environment of significant change and complexity.
• Demonstrated high standard of written communication skills including ability to independently coordinate the development of high-quality work instructions, training and assessment materials, work support tools and other required documentation.
• Proven ability to proactively facilitate, consult and communicate with various levels within the organisation to support the delivery of targeted outcomes in a complex, changing project environment.
• Demonstrated ability to work well in a team environment developing effective working relationships with team member and stakeholders

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

Please provide the following information to the panel to assess your suitability:

• Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
• A one-page covering letter informing the panel of your skills, personal qualities and motivation for applying.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QH Information for Applicants Sept 23 (PDF, 939KB)
  Application Kit
  
  AO6 Senior Learning and Knowledge Management Officer RD (PDF, 179KB)
  Role Description