The purpose of this role is to contribute to the delivery of a customer focused payroll service by undertaking the analysis, design, review and documentation of complex business processes, to provide innovative and effective solutions to improve the efficiency, effectiveness and accuracy of payroll outcomes. You will be responsible for leading the analysis of business and system processes with key stakeholders to review, manage and identify issues, risks and impacts from process, system and legislative changes and prepare process maps and documentation to ensure business processes are consistent across the relevant business areas.

Job details

Your Key responsibilities:

• Lead and coordinate the consultation with key stakeholders to analyse existing business processes, workflows and procedures. Coordinate the design and development of formal business process maps using PRIME BPM. 
• Lead the preparation and development of recommendations to senior leadership on improvement opportunities across statewide payroll processes.
• Using critical thinking and problem-solving skills identify inefficiencies, bottlenecks and areas for improvement in service delivery and payroll outcomes in a complex transactional environment.

Role fit:

• Demonstrated analytical, conceptual and problem-solving skills and a proven ability to work in a team environment, developing effective working relationships with team members. 
• Demonstrated experience in understanding the impact of system and business process change to targeted stakeholder groups and the associated development of standard business process change activities to accommodate the implementation. 
• Demonstrated ability to undertake current and future state analysis of complex payroll business processes within an integrated solution, providing recommendations for improvements to a diverse range of clients. 

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Senior Business Process Analyst RD (PDF, 209KB)
  Role Description
  
  Applicant Pack (PDF, 911KB)
  Application Kit