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Service Leader


Meadowbrook Nerang Ipswich Toowoomba

Are you looking for a new adventure? Come join Corporate Enterprise Solutions as a Service Leader where you will contribute to the delivery of customer focused Payroll service to customers of Queensland Health through payroll and related administrative processes and systems.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO6
Workplace Location Flexible
Job ad reference QLD/CSD654589
Closing date 29-Aug-2025
Job duration for 12 months (backfill opportunities)
Contact person Stephen Brown
Contact details 0430 291 788
Access the National Relay Service

As a Service Leader you will provide leadership, mentoring, coaching and training to the payroll processing team. You will liaise with Workforce Management Solutions and Operations on payroll processing particularly for escalations and errors. Be available to provide an advisory service for pay run operational activities. Additionally, you will maintain a high-level and up to date of understanding on establishment and business processes for Payroll Services including payroll production and the impacts of employee payments on workforce management issues.

Qualifications, registrations and other requirements:

  • Demonstrated experience in leading and managing a payroll team or service to ensure provision of quality customer services within an industrially complex and diverse environment.
  • Well-developed leadership, management and change management skills to develop a high performing and professional workforce and workplace culture.
  • High level written and oral communication skills including liaising, consulting and stakeholder engagement with a broad range of clients.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes:

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • 38 hour full time work week
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

 Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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