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Manager, Change and Training


Richlands and Herston

The Supply Chain Branch are looking for a Manager, Change and Training to join their team. In this role you will be responsible for leading the development and implementation of change management strategies and activities to support the successful adoption of project outcomes.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Management
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/CSQ662685
Closing date 08-Oct-2025
Job duration 12 months
Contact person Heike Kolberg
Contact details 0434 914 337
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What you'll do

  • Lead the design, implementation and evaluation of change management strategies, frameworks and plans to ensure successful adoption of project outcomes and sustainable business change.
  • Provide expert advice and guidance on change management approaches, ensuring compliance with relevant legislative, industrial and organisational requirements.
  • Undertake impact assessments, business readiness activities and risk analysis to inform change strategies, and the development of project artefacts including change plans, coaching plans, training plans, resistance management plans, sponsorship roadmaps and providing guidance and input into communication and engagement plans.
  • Define and monitor success measures, reporting on progress and identifying trends, risks and opportunities that may influence change outcomes.
  • Work in consultation with stakeholders to support the development, implementation and education of organisation-wide change frameworks, structures and processes, inclusive of technical and behavioural standards for a range of development processes.
  • Identify and analyse risks that may impact projects, including the development of risk may impact projects, including the development of risk mitigation strategies and tactics to ensure the effective delivery of change requirements within agreed timeframes.

About you

We are searching for someone who has: 

  • Demonstrated experience and expertise in designing and leading organisational change strategies, impact assessments, stakeholder engagement and resistance management processes to deliver sustainable business outcomes in large, diverse and complex organisations with strict timeframes and budgets.
  • Proven ability and experience in designing, developing and delivering training programs and resources that build workforce capability and enable smooth transitions during organisational change. This includes identifying learning needs, developing educational resources and evaluating training effectiveness.
  • Demonstrated ability to analyse complex issues, identify risks and opportunities, define success measures and develop practical solutions that align with organisational priorities and compliance requirements.
  • Demonstrated high-level written and verbal communication skills with proven experience in communicating, facilitating, influencing and negotiating with a wide range of stakeholders, including unions, and build trusted relationships across all levels in a confident and professional manner.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: 

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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