Biomedical Technology services are looking for an Administration Officer to join their team in Gold Coast. In this role you will provide customer service and carry out a wide range of administrative functions to support Biomedical Technology Services operations.

Job details

What you'll do

• Coordinate the staging of meetings, functions, conferences and training activities. Includes generating agendas; collation and distribution of papers; recording, writing and distribution of minutes; and organising resources and catering.
• Use knowledge and data retrieval skills to respond effectively to enquiries and complaints from clients and staff, either in person, by telephone, or through written correspondence. The position is responsible for re-directing/escalating customer requests as appropriate, including response to urgent situations, and for screening operational areas from unnecessary interruption.
• Manage data and records accurately and in a timely manner in accordance with established procedures and systems.
• Carry out day-to-day administrative and operational support activities to support effective delivery of client services. May include reception, phone, receipting deliveries and requests for service, maintaining information and records systems, distributing mail, managing office supplies, assisting pack/dispatch activities, processing of paperwork/claims, routine purchasing, and staff travel booking.

About you

We are searching for someone who has: 

• Ability to undertake a range of client service and administrative duties while balancing work priorities and meeting deadlines with minimal supervision.
• Ability to work effectively both independently and as part of a multidisciplinary team in a changing workplace.
• Competence, efficiency and attention to detail in the use of computers and contemporary software packages, including keyboard skills, word processing, spreadsheets and databases.
• Ability to communicate and liaise effectively with internal and external clients, including the ability to respond effectively to enquiries either in person, by telephone, or through written correspondence.
• A commitment to continuous quality improvement.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: 

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Pack - July 2025 (PDF, 911KB)
  Information Package for Applicants
  
  CSQ663224 Administration Officer RD (PDF, 1,024KB)
  Role Description