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Business Practice Improvement Officer
Toowoomba
Join Darling Downs Health as a Business Practice Improvement Officer and play a key role in shaping the future of Specialist Outpatient services. You'll be part of a collaborative team driving meaningful change, improving patient access, and ensuring data integrity that supports better healthcare outcomes across the region.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO6 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/DD2505639189 |
| Closing date | 12-Jun-2025 |
| Job duration | for 6 months with possibility of extension |
| Contact person | Brett Mendezona |
| Contact details | 0436 695 208 Access the National Relay Service |
What your day will look like….
In this role, you'll be immersed in a dynamic environment where your analytical skills and people-first mindset will shine. You'll work closely with clinical and administrative teams to streamline workflows, lead data quality initiatives, and ensure compliance with national standards. Whether you're coordinating collaborative working groups, supporting staff with training, or diving into performance metrics to uncover insights, your work will directly impact the efficiency and effectiveness of outpatient care. Every task you take on contributes to a more responsive, transparent, and patient-focused health service.
Let's talk about you!
Our ideal candidate will be someone who can inspire the following:
- Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.
- Integrity – you are open, honest, approachable, equitable and consistent in everything we do.
- Dignity – you treat others with respect, display reasonableness and take pride in what you do.
- Innovation – you embrace change and strive to know more, learn more and do better.
- Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.
Why Us?
Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace.
Benefits!
- Competitive wages, salary packaging and leave entitlements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
- Work-Life Balance, Variety and Flexibility
- Generous Salary Sacrificing
Next step….
Applicants are to apply online and supply the requested documentation.
Find out more about us!
#WorkDDHHS #therightfit
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For more information about Darling Downs Health, please go to www.health.qld.gov.au/darlingdowns
Documents
Before applying for this vacancy please ensure you read the documents below.
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DD2505639189 Role Description (PDF, 342KB)
Role Description
Candidate Application Guide (PDF, 198KB)
Application Kit
