Step into a role where your voice helps others find theirs. As an Independent Patient Rights Advisor with Darling Downs Health, you'll be a compassionate advocate for mental health patients and their support networks—ensuring their rights are understood, respected, and upheld. If you're driven by purpose and ready to create real change, this is your chance to make a lasting difference.

Job details

What your day will look like….

You'll spend your time supporting individuals receiving mental health care by providing clear, empathetic guidance about their rights and options under the Act. You'll be a trusted contact for patients, families, carers and nominated support persons—helping them navigate complex systems, communicate their views, and prepare for important moments like Mental Health Review Tribunal hearings. Your role will also include meaningful collaboration with health professionals, guardians, and advocates to promote patient autonomy, dignity and wellbeing across the Darling Downs and South West regions. Every interaction you have will help create a more transparent, respectful and rights-focused mental health system.

Let's talk about you!

Our ideal candidate will be someone who can inspire the following:

• Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.
• Integrity – you are open, honest, approachable, equitable and consistent in everything we do.
• Dignity – you treat others with respect, display reasonableness and take pride in what you do.
• Innovation – you embrace change and strive to know more, learn more and do better.
• Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.

Why Us?

Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect.  DDH is committed to providing a safe, secure, supportive, and inclusive workplace.

Benefits!

• Competitive wages, salary packaging and leave entitlements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport
• Work-Life Balance, Variety and Flexibility
• Generous Salary Sacrificing

Next step….

Applicants are to apply online and supply the requested documentation.

Find out more about us!

Work with Us | Rural

Work with Us | Toowoomba

#WorkDDHHS #therightfit

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For more information about Darling Downs Health, please go to www.health.qld.gov.au/darlingdowns

Documents

Before applying for this vacancy please ensure you read the documents below.

• Candidate Application Guide (PDF, 198KB)
  Information Package for Applicants
  
  DD2506644209 Role Description (PDF, 323KB)
  Role Description