Looking for a role where your technical know-how meets practical leadership? As Team Lead – ICT Operations & Demand Management, you’ll guide a small team to deliver reliable ICT support and help shape digital solutions that meet real-world needs. This role suits someone who enjoys solving problems, working collaboratively, and keeping things running smoothly behind the scenes.

Job details

What your day will look like….

You'll lead a team focused on ICT service delivery, balancing operational priorities with emerging digital needs across the health service. You'll manage workflows, troubleshoot issues, and keep stakeholders informed while helping connect people with the right systems and support. Whether you're refining processes, mentoring staff, or navigating competing demands, your work will reflect the values of integrity, innovation and compassion—making a quiet but meaningful impact on how care is delivered.

Let's talk about you!

Our ideal candidate will be someone who can inspire the following:

• Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.
• Integrity – you are open, honest, approachable, equitable and consistent in everything we do.
• Dignity – you treat others with respect, display reasonableness and take pride in what you do.
• Innovation – you embrace change and strive to know more, learn more and do better.
• Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.

Why Us?

Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect.  DDH is committed to providing a safe, secure, supportive, and inclusive workplace.

Benefits!

• Competitive wages, salary packaging and leave entitlements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport
• Work-Life Balance, Variety and Flexibility
• Generous Salary Sacrificing

Next step….

Applicants are to apply online and supply the requested documentation.

Find out more about us!

Work with Us | Rural

Work with Us | Toowoomba

#WorkDDHHS #therightfit

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For more information about Darling Downs Health, please go to www.health.qld.gov.au/darlingdowns

Documents

Before applying for this vacancy please ensure you read the documents below.

• Candidate Application Guide (PDF, 198KB)
  Information Package for Applicants
  
  DD2509660655 Role Description (PDF, 790KB)
  Role Description