Provide customer focused seamless, end-to-end integration of all the ICT services necessary to deliver to defined service levels, the enterprise information systems required for clinical and administrative functions across Queensland Health.

Job details

The successful candidate will lead and manage a team of business, application and technical specialists at strategic and operational levels in the integrated operation and support of complex enterprise information applications and infrastructure to achieve defined service levels.

Role responsibilities:

• Proactively create and manage service level agreements, operating level agreements and underpinning contracts with service providers to deliver agreed services to customers.
• Work collaboratively with customers in managing and understanding respective service requirements and ensure that service levels remain aligned to changing business requirements and evolving delivery capabilities.
• Manage all aspects of the systems development lifecycle as it pertains to interfaces between applications and services to ensure high quality and timely introduction of new capability into the Queensland Health environment.
• Oversee the introduction of changes to production, as a result of improvements activities.

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of theresponsibilities described above under ‘Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:

• Understanding of and high-level ability to apply contemporary leadership principles to develop and maintain an effective and motivated highly skilled application support team.
• Well-developed management and supervisory skills.
• Proven ability to negotiate and achieve agreed service levels as defined in formal service level agreements with customers.
• Proven high level of interpersonal, negotiation, consultation and communication skills appropriate to an environment of change and evolution.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Director Digital Application Services RD (PDF, 171KB)
  Role Description
  
  Applicant pack (PDF, 7.67MB)
  Application Kit