Experienced Organisational Change and Training Manager is required to lead and effectively manage the change management and training activities for a large cyber security program of works.

Job details

The role: 

Reporting to the Director, Strategic Workforce and Capability Support, the Organisational Change and Training Manager will oversee and manage the Organisational Change and Training activities of Cyber Security projects. The role will develop business change and training strategies to support the delivery of large scale, complex and exciting Cyber Security projects and their interdependencies, through the successful implementation and leadership of sustainable transformative change to effectively realise the benefits of initiatives and operational activities.

The role will be required to strategise, create and implement change management, training and communication strategies to maximize workforce adoption and usage of new cyber security solutions with minimal resistance.

In addition to this, you will be responsible for:

• leading and managing the creation of change management strategies, plans and action plans to ensure all change management activities are identified, scheduled and managed across the lifecycle of each business implementation.  
• Providing strategic change management advice in relation to assessment, analysis, documentation and implementation of approved change management methodologies, including the evaluation and management of risks and issues.  
• Leading and managing Business Change Impact Assessments, development of change responses, training and business readiness activities relating to new business processes, system changes and solution related changes.  
• Providing expert advice and strategic input into the development of organisational change and training deliverables to ensure they meet quality standards and comply with Queensland Health policies, strategies and architecture.
• Enabling informed decision making on organisational change and training related project issues by developing timely and relevant written submissions, briefs, presentations and information papers for project stakeholders.
• Supporting the Project/Program Managers in ensuring project outcomes are achieved and project management capability is developed and maintained within the Division by leading, managing and directing multi-disciplinary project team/s.
• Representing the program as required in high level and often complex communications, collaboration, negotiations and other interactions with clients, vendors and other key stakeholders.
• Working collaboratively with key business stakeholders to develop change management documentation, materials and presentations necessary to implement, reinforce and sustain transformational change.  
• Ensuring resource flexibility and capability to identify and deliver stakeholder engagement, communication and training activities to support the successful delivery of ICT initiatives.

Are you right for this role?

To be successful in the role, you will have the proven ability and success in transformational change management and leadership relating to business change projects focussed on Cyber projects, including enabling of benefits realisation, stakeholder engagement, and communications and training within a large complex organisation-wide project environment.

Furthermore, you will have proven negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex program/project environment, with demonstrated ability to provide advice, consultation and collaboration with senior management and a diverse range of stakeholders on complex and strategic issues.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

Don't miss this opportunity to join our team and make a difference! submit your CV/Resume and a Covering letter (maximum 2 pages) online today. 

Additional Info:

Whilst not mandatory:

• previous healthcare sector and/or experience in large, complex organisations and ITIL certification is highly desirable.
• Experience in cyber security implementation projects would be highly regarded.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit
  
  AO8-Organisational Change and Training Manager RD-DSS(Service)-DST-Cyber (PDF, 266KB)
  Role Description