An opportunity has become available for a Student Support Officer (AO4) to join the Team at Tagai State College - SchoolTech program. This is a Temporary Full-time position, based at the secondary campus of Tagai State College, until 04 December 2026 unless otherwise determined.

If you are passionate about building the potential of senior secondary student pathways and improving their prospects of employment into the future, please apply for this position. The ideal applicant will live locally, have strong links to families and community and the ability to communicate effectively with students and families.

Job details

About the School

Tagai State College consists of 16 Primary campuses and one Secondary campus. These campuses are spread across 48,000 square kilometres of ocean in the Torres Strait. The College also has a TAFE campus located on Thursday Island.

About SchoolTech

Tagai State College has secured approx. $2 million in funding through DYJESBT to run the SchoolTech program for Grade 11 and 12 students in 2024-2026 (3 years), with the vision of making this sustainable into the future.
SchoolTech enables students to combine their QCE studies, Vocational Education and Training (VET) courses and Structured Work Placement, and is focused on preparing students for employment and facilitating a smooth transition from school to work.
Within SchoolTech, there is a strong focus on sustainable partnerships, particularly with, Employers, Industry bodies and TAFE Queensland.

Your Opportunity

The Student Support Officer will:

• Liaise and provide support to students and families in the SchoolTech Program at the College and liaise with the wider community.
• Promote the benefits of the SchoolTech Program to improve outcomes for students and families.

The Student Support Officer reports to the nominated supervisor, Senior Project Officer (SchoolTech).

Your Repsonsibilities

The Student Support Officer will:

• Implement systems to effectively case manage students in the SchoolTech pathway and provide intervention strategies when necessary
• Collect and maintain records of student progress in all VET courses, liaising with trainers to provide up to date information on achievement and outcomes
• Provide student support during Training and Assessment and during VET Blocks.
• Monitor participation, behaviour, attendance and wellbeing of students and provide intervention when necessary e.g. Manage VET Block attendance, and contact families of at-risk students
• Implement initiatives to improve engagement in VET
• Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
• Liaise with families and conduct home visits to encourage school attendance and to motivate students.
• Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
• Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.
• Update QCAA Student Management for students from Grade 10 - 12.

Please note: there is NO departmental housing associated with this role. The successful applicant MUST have accommodation available locally.

Interested? To Apply: 

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• FNR633297_25T Role Description (PDF, 259KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants