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Administration Officer - Innisfail State College


Far North Queensland Region, School and Regional Operations and Performance Division

We’re looking for an organised, proactive and motivated Administration Officer to join our team. The position will support the SEP unit and general office.
If you're ready to make a difference, we want to hear from you!

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Cairns region
Job ad reference QLD/FNR683704/26P
Closing date 12-Apr-2026
Job duration
Contact person Alana Robertson
Contact details 0459 813 719
Access the National Relay Service

About the School:

Innisfail State College is an independent public school comprising of a year 7-12 high school and an Early Childhood Development Program/Prep to year 12 special school called the Diverse Learning Centre. Our campus also hosts the Johnstone TAFE and Community Childcare Centre and Tropical North Queensland TAFE.

Our college vision is for each student to achieve 'Individual Success and Community Pride'. We celebrate that success is different for every student and community pride is reciprocal. Innisfail State College provides an inclusive environment where students are respectful, responsible, and safe learners.

About the Role:

The Administrative Assistant is the first point of contact for many of our families and visitors, and plays a vital role in ensuring the school office operates efficiently. The role suits someone who thrives in a busy environment, enjoys variety, and takes pride in providing exceptional customer service.
We are a dynamic, welcoming, and forward thinking school with a modern office at the heart of our operations. Our administrative team is friendly, supportive, and committed to providing excellent service to students, families, staff, and the wider school community. We are seeking a highly organised, proactive, and positive Administrative Assistant to join our office and help keep our vibrant school running smoothly.

Key Responsibilities:

  • Provide warm, professional reception and customer service to students, parents, staff, and visitors.
  • Manage incoming calls, emails, and enquiries with efficiency and care.
  • Support daily administrative operations including data entry, record keeping, and filing.
  • Coordinate appointments, meetings, calendars, and event logistics.
  • Uphold confidentiality, professionalism, and school policies at all times

Desirable Skills:

  • Experience in a school or education setting.
  • Knowledge of school administration software.
  • Essential Requirements.
  • Previous experience in administration or customer service.
  • Strong computer literacy, including Microsoft Office.
  • Ability to maintain confidentiality and handle sensitive information.
  • Working With Children Check / Blue Card (or ability to obtain).

Interested? To Apply:  

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);
  • Attach a 2-page written statement in response to the attached role description.   

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions. 

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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